Retail Store Manager Designate

SUPERDRUG; Birmingham; Hybrid; GBP 30,000 - 37,000; Full time

Job summary

A major retail chain in Birmingham is seeking a Store Manager – Designate to lead teams across multiple stores. The ideal candidate will have retail management experience and a passion for customer service, driving sales, and coaching staff. Responsibilities include exceeding sales targets and maintaining stock control. This position offers a competitive salary up to £37,000 per annum, bonuses, and various employee benefits, including training and internal progression opportunities.

Benefits

Competitive salary up to £37,000

Up to 25% bonus

30% staff discount

Up to 33 days annual leave

Excellent training and progression opportunities

Pension and life assurance

Qualifications

• Previous retail experience in roles such as Retail/Store manager, Assistant Manager, or similar.
• Ability to hit key performance indicators and achieve sales & profit goals.

Responsibilities

• Lead and manage a team to exceed sales and service targets.
• Identify opportunities to grow sales and maintain stock control.
• Coach team members to enhance customer service.

Skills

Retail management

Customer service

Sales performance

Job description

Job Title: Store Manager – Designate

Base Location: Victoria House – 22 Union, Street, Birmingham B2 4SW

Designate Role – willing to travel to a variety of stores within a 1‑hour radius of your base location until appointed to a store.

Hours per Week: 39 hours

Shift pattern: Full‑time – flexible shift patterns across mornings; afternoons; evenings and weekends, will be discussed further at interview.

Salary: Up to £37,000 per annum

Why Superdrug?

• Are you someone who enjoys inspiring others in your team?
• Do you enjoy seeing them deliver great customer service?
• And are you someone with a good head for business who also knows how to have fun?

The Role

Our Store Managers go beyond just great people management. Their expertise enables us to reach targets and stay competitive. With your passion for products, retail and customers, alongside the pride you take for everyone who works with you, it will be visible for all to see the success you and your team achieve. The team gains expert knowledge from your coaching and shares this with our customers, which increases our sales & profits. You will work alongside your Store Manager to lead your team to beat sales and service targets. You will work together to identify and explore opportunities to grow sales, ensure optimum stock range and availability, whilst maintaining strict cost and stock control.

If you like the sound of this and can see yourself managing and motivating others, then this job is for you.

About you

• You love watching others succeed in their careers.
• You thrive when trusted to hit key performance indicators and achieve sales & profit goals, whilst you appreciate the importance of customer service.
• Your previous retail experience in roles such as Retail/Store manager, Assistant Manager, or similar, brings us fresh thinking.

What's in it for you?

• Competitive Salary up to £37,000 per annum
• Up to 25% Bonus of your salary
• 30% Staff Discount
• Up to 33 days Annual Leave
• Competitions throughout the year to win a week's wages during seasonal events, team nights out and much more
• Excellent training and internal progression opportunities – Superdrug Store Managers are extremely important to us, we recognise that you are our future Area Managers
• Pension & Life assurance
• Reward and recognition scheme and long service awards
• Employee assistance programme with Retail Trust
• Enhanced maternity/paternity/shared parental/adoption leave, company sick pay and pregnancy loss and support

What is a designate role?

In these roles you support us by being willing to travel to a variety of stores locally around your base location based on demand. Think of the exposure you will get and day‑to‑day variety! You won’t travel forever; we want these roles to help support future hiring needs and soon you will be ready to jump into a specific store and progress within the business.

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