Retail Store Manager - CHELTENHAM

JG Foods t/a Grape Tree Limited; Cheltenham; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading food retail company is seeking an enthusiastic Retail Store Manager for their Cheltenham store. Responsibilities include delivering exceptional customer service, managing stock, and ensuring shop cleanliness. Ideal candidates will have experience in food retail and strong organizational skills. The role requires flexibility to work from Monday to Sunday, with a focus on meeting sales targets.

Qualifications

• Experience in food retail preferred.
• Ability to provide excellent customer service.
• Organised and practical mindset.

Responsibilities

• Provide fast, efficient, and pleasant customer service.
• Ensure the store is well stocked, clean, and tidy.
• Maintain high standards of hygiene and safety.

Skills

Customer service

Cash handling

Staff supervision

Organisational skills

Job description

RETAIL STORE MANAGER – 30 HOURS PER WEEK

Established in 2012, Grape Tree currently has 186 stores in the UK.

We are looking to recruit an ambitious, confident and enthusiastic Retail Store Manager who can represent our Company in our CHELTENHAM store. You will be reporting to the Retail Operations Manager and typically your duties will include:

ROLE

You will provide fast, efficient, pleasant and unrivalled customer service. As a Retail Store Manager of Grape Tree, you need to ensure that the store is well stocked, clean and tidy and that customers leave the store with a lasting image to ensure they keep returning.

RESPONSIBILITIES

• Strong understanding of stock control, e.g. ordering goods, dealing with deliveries, and banking monies.
• You must be a hands‑on manager.
• Operate the till in accordance with the company instructions.
• Provide highest possible standard of customer service.
• Ensure that the shelves are well filled/stocked and faced up at all times.
• Ensure correct pricing of products and stock rotation, including the removal from sale of any goods exceeding the “use by” date and advise management of any “Best before” issues.
• Ensure the maintenance of high standards of hygiene, cleanliness and safety throughout the store.
• Observe company rules at all times and report any breach of company rules witnessed.
• Ensure all staff fully cooperate to ensure the smooth running of the store.

ESSENTIAL SKILLS / EXPERIENCE

• Ability to provide excellent customer service, ideally with experience in food retail.
• Good cash handling skills.
• Excellent staff supervision and organisational skills.
• Organised & practically minded, be able to roll your sleeves up and get stuck in.
• Experience of: Retail Store Supervisor/Manager, Food Retail, Supermarket, Customer Service, Convenience Store, etc.

The store trades Monday to Sunday and it is essential that the successful candidate is flexible to work within these hours.

We are looking for someone with flair and ideas, who enjoys sales and promotions, hitting and exceeding targets.

If you have all of the skills stated above for the role of Retail Store Manager and feel the need for a fresh challenge, email your CV today.