Retail Security Officer - Customer-First, 40+hrs & Benefits

Mitie; Bishop's Stortford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A security service provider is looking for a Retail Security Officer for the M&S Bishop Stortford location. The role offers £14.00 per hour with guaranteed 40+ hours per week. Candidates must possess a valid SIA licence and have at least 5 years of experience. Responsibilities include safeguarding the store, delivering excellent customer service, and ensuring compliance with all policies and legal requirements. Benefits include access to company-funded training and a supportive community within the team.

Benefits

Save As You Earn

Share Incentive Plan

Cycle to Work

Life Assurance

Childcare Vouchers

Qualifications

• 5 years trackable working history in UK.
• Security experience essential.
• Excellent customer service skills required.

Responsibilities

• Safeguard M&S stores, people, and assets.
• Follow all policies and legal requirements.
• Engage with provided technology for effective reporting.
• Report hazards and remain vigilant.
• Handle challenging situations professionally.
• Contact emergency services when needed.

Skills

Excellent customer service

Communication

Energy

Enthusiasm

Education

Valid SIA Licence

Tools

Body-worn cameras

Mobile devices

Job description

A security service provider is looking for a Retail Security Officer for the M&S Bishop Stortford location. The role offers £14.00 per hour with guaranteed 40+ hours per week. Candidates must possess a valid SIA licence and have at least 5 years of experience. Responsibilities include safeguarding the store, delivering excellent customer service, and ensuring compliance with all policies and legal requirements. Benefits include access to company-funded training and a supportive community within the team.