Retail Security Officer

Mitie; Northampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading facilities management provider in Northampton seeks a Retail Security Officer to ensure a safe shopping environment and deliver excellent customer service. Preferred candidates will have an SIA licence, but training may be provided. Responsibilities include conducting store patrols, liaising with police, and utilizing CCTV systems. Benefits include contracted hours, paid breaks, and opportunities for progression.

Benefits

Annual leave entitlement

Pension and Life insurance schemes

Free uniform supplied

SIA Re-licencing programme

Comprehensive induction and training programme

Access to employee benefits including financial services

Retail discounts

Reward schemes

Online GP services

Apprenticeship schemes

Progression and development opportunities

All breaks are paid

Qualifications

• Current SIA licence or SIA Certificates preferred.
• Full 5-year checkable employment/education history required.

Responsibilities

• Deliver industry leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilise CCTV systems to reduce crime and stock loss.
• Liaise with store management teams.
• Work with Police and crime partnerships to reduce in-store crime.
• Wear Body Worn CCTV to enhance safety.

Job description

Pay rate: £12.60

Various Shifts (to be discussed at interview)

Overview

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits to working with Mitie include

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid