Retail Security Officer

Mitie; Crawley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security services provider is seeking a Retail Security Officer in Crawley. This role involves delivering exceptional customer service and maintaining a safe shopping environment. Responsibilities include deterring criminal activity, conducting store patrols, and utilizing CCTV systems. A current SIA license is preferred, with potential training available. The position offers various shifts, paid breaks, and extensive employee benefits, including pension schemes and apprenticeship opportunities.

Benefits

Annual leave entitlement

Pension and Life insurance schemes

Free uniform supplied

Comprehensive induction and training programme

Access to financial services and retail discounts

Progression and development opportunities

Paid breaks

Qualifications

• Must have a full 5-year checkable employment/education history.
• SIA licence or certificates preferable; training may be provided.

Responsibilities

• Deliver industry leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilize CCTV systems.
• Liaise with store management teams.
• Collaborate with police and crime partnerships.
• Wear Body Worn CCTV for safety.

Skills

Customer service skills

Communication skills

Ability to deter criminal activity

Education

Current SIA licence or certificates

Job description

Pay rate: £14.10

Various Shifts (to be discussed at interview) days, evenings, weekend

Job Overview

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided)

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Main Duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits to working with Mitie include

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid