Retail Security Officer

Mitie; Chesterfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading facilities management company in Chesterfield is seeking a Retail Security Officer to ensure customer safety while providing exceptional service. Responsibilities include deterring crime, conducting store patrols, and liaising with management and the police. A current SIA licence is preferred, but training can be provided. Benefits include contracted hours, paid breaks, and access to employee discounts and training programs.

Benefits

Contracted hours

Annual leave entitlement

Pension and Life insurance schemes

Free uniform supplied

SIA Re-licencing programme

Comprehensive induction and training programme

Financial services and retail discounts

Progression and development opportunities

Paid breaks

Qualifications

• Must have a current SIA licence or certificates.
• Full 5-year checkable employment/education history required.

Responsibilities

• Deliver industry leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilise CCTV systems for crime reduction.
• Liaise with store management and police.

Skills

Customer service

Conflict resolution

CCTV operation

Education

SIA licence or Certificates

Job description

Job Overview

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits of working with Mitie

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid