Retail Security Officer

Mitie; Bishop's Stortford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A security services provider is seeking a Retail security officer in Bishop's Stortford. The role involves ensuring a safe shopping environment, delivering exceptional customer service, and deter criminal activities. Candidates should preferably hold an SIA licence and have a full 5-year checkable employment history. This position offers various shifts with a pay rate of £12.27 per hour.

Benefits

Contracted hours

Annual leave entitlement

Pension and Life insurance schemes

Free uniform supplied

SIA Re-licencing programme

Comprehensive induction and training programme

Access to employee benefits including financial services, retail discounts

Progression and development opportunities

All breaks are paid

Qualifications

• Preferably hold a current SIA licence or SIA Certificates, training can be provided.
• Full 5-year checkable employment/education history is vital.

Responsibilities

• Deliver industry leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilise CCTV systems to support the reduction of crime.
• Liaise with store management teams.
• Liaise with Police and crime partnerships.

Skills

Customer service skills

Conflict resolution

Attention to detail

Communication skills

Education

SIA licence or SIA Certificates

Job description

Overview

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues. Pay rate: £12.27 Per Hour. Various Shifts (to be discussed at interview).

Requirements

It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's employee benefits including financial services, retail discounts, reward schemes and online GP services
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid