Retail Security Officer

Mitie; Bath; On-site; GBP 40,000 - 60,000; Full time

Job summary

A security services provider is seeking a Retail Security Officer in Bath, UK. The role involves delivering exceptional customer service while ensuring a secure shopping environment. Responsibilities include patrolling the store, liaising with management and police, and utilizing CCTV systems. Candidates should preferably hold a current SIA licence or be willing to undergo training. Benefits include contracted hours, annual leave, and access to employee perks.

Benefits

Annual leave entitlement

Pension and life insurance schemes

Free uniform supplied

Access to financial services and discounts

Progression and development opportunities

Qualifications

• Must have a current SIA licence or the willingness to undergo training.
• Full 5-year checkable employment/education history required.

Responsibilities

• Deliver industry-leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilise CCTV systems to reduce crime.
• Liaise with store management and police.

Skills

Customer service

Conflict de-escalation

CCTV operations

Education

SIA licence

Job description

Pay rate: £14.63ph

Various Shifts (to be discussed at interview)

Job Overview

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided)

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits to working with Mitie include

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid