Retail Security Officer

Mitie; Basildon; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading security services provider in the UK is seeking a vigilant Retail Security Officer to join their team at B&Q. This full-time role involves ensuring the safety of customers and staff, preventing theft, and responding to incidents in a fast-paced retail environment. Candidates should have previous security experience and a valid SIA licence. This position offers a variety of benefits, including training opportunities and staff discounts.

Benefits

Staff discounts

Opportunities for training and development

Uniform and PPE provided

Life cover

Cycle-to-work scheme

Qualifications

• Previous security experience preferred, especially in retail security.
• Ability to handle incidents professionally.
• Experience in monitoring surveillance equipment.

Responsibilities

• Ensure safety of staff and customers.
• Prevent theft and illegal activity.
• Engage in visible patrols.
• Assist in conflict resolution.
• Prepare security reports.

Skills

Excellent communication skills

Customer service skills

Ability to stay calm under pressure

Reliability

Flexibility

Education

Valid SIA Licence

Job description

Better places, thriving communities.

About the Role

We're looking for a professional and vigilant Retail Security Officer to join our team at B&Q. As a visible presence on the shop floor, you'll play a key role in ensuring the safety and security of our customers, staff, and stock.

Key Responsibilities

• Maintain a safe and secure environment for staff and customers.
• Prevent theft, damage, and other illegal activity by monitoring the shop floor and surveillance equipment.
• Act as a deterrent through visible patrols and excellent customer service.
• Assist in conflict resolution and incident response when required.
• Liaise with store management and emergency services when necessary.
• Prepare and maintain security reports.

Working Hours

• This is a full time 45 hrs per week include some weekends
• You will be required to work Sundays and Saturdays as well mixed around
• You are required to support stores to backfill Holidays and Vacancy if required

Requirements

• Previous security experience preferred (retail security is a plus).
• Valid SIA Licence (Security Industry Authority).
• Excellent communication and customer service skills.
• Ability to stay calm under pressure and handle incidents professionally.
• Reliability and flexibility.

Why Join Us

• Be part of a trusted and supportive team.
• Opportunities for further training and development.
• Staff discounts and other B&Q benefits.
• Uniform and PPE will be provided

If you're committed to safety and enjoy working with people in a fast-paced retail environment, we want to hear from you.

Apply today and be a part of B&Q's mission to create safer stores!

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10, - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .