Retail Sales Consultant - Luxury Diamond Jewellery

Progresso Search; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading jewellery retailer in Greater London is seeking an experienced Sales Consultant to enhance customer experience in their Hatton Garden stores. As the first point of contact, you will engage clients to understand their needs and guide them in finding the perfect wedding and engagement pieces. Your role will involve maintaining product knowledge and achieving sales targets, with opportunities for training and growth. Join a dedicated team committed to providing exceptional service.

Qualifications

• Experience in luxury retail sales.
• Exceptional customer service skills.
• Ability to meet and exceed sales targets.

Responsibilities

• Welcome customers warmly and provide professional service.
• Assist in product selection tailored to client needs.
• Achieve sales targets and promote additional services.

Skills

Customer engagement

Sales closing

Product knowledge

Job description

Job Description

Our client is a specialises in high quality, ethically-made jewellery (Be-Spoke) with a focus on wedding and engagement pieces in diamonds. Having seen rapid growth since they opened nearly 10 years ago and they are currently going through a scale up phase they are looking for experienced Sales Consultant for their London Stores in Hatton Garden.

They understand that their greatest asset is their exceptional team. As a Sales Consultant, you’ll be on the front line of our customer experience, responsible for engaging with clients, understanding their needs, and guiding them toward the perfect piece of jewellery. You will play a crucial role in building customer relationships, maintaining product knowledge, and meeting sales targets. With opportunities for growth, you’ll also have access to ongoing training to refine your skills in luxury sales. Your contributions will be integral to our journey.

Responsibilities

• Welcome customers warmly, providing an inviting and professional experience from start to finish.
• Assist customers with product selection, tailoring recommendations to their personal style, occasion, and budget.
• Achieve individual sales targets by effectively closing sales and promoting additional services, such as resizing and customisations.

Maintain thorough kno...