Retail Sales Associate: Omni-Channel Experience

Anthropologie; City Of London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A retail brand in Richmond Upon Thames is seeking an individual to enhance customer experiences through genuine interactions and teamwork. The ideal candidate will possess strong communication skills and an awareness of the brand's appeal. Responsibilities include engaging with customers, supporting sales, and maintaining operational standards. Attractive perks include flexible leave and employee discounts.

Benefits

‘Life Leave’ – one day a year for personal events

Employee Assistance program

Discount off external gym memberships

Private Medical Insurance for eligible employees

Up to 40% employee discount at all URBN Brands

Season ticket loan for eligible employees

Cycle to work scheme for eligible employees

Structured support with continued learning

Qualifications

• Previous experience in a retail environment – not a must.
• An awareness of the Anthropologie brand and its appeal to the local market.

Responsibilities

• Initiate genuine conversation to engage with the customer.
• Support a selling environment by connecting with customers.
• Provide a frictionless customer experience using technology.
• Build productive relationships with peers and contribute to team morale.
• Understand their contribution to service and store's business KPI’s.
• Maintain visual and operational standards focusing on the customer.
• Execute stock-to-sales processes and presentation standards.

Skills

Strong communication skills

Job description

A retail brand in Richmond Upon Thames is seeking an individual to enhance customer experiences through genuine interactions and teamwork. The ideal candidate will possess strong communication skills and an awareness of the brand's appeal. Responsibilities include engaging with customers, supporting sales, and maintaining operational standards. Attractive perks include flexible leave and employee discounts.