Retail Sales Associate - 8 hours ( Fixed Term)

PUMA Group; Swindon; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading athletic apparel and footwear company seeks a Part-time Sales Associate in Swindon. The candidate will be accountable for achieving sales targets and providing exceptional customer service. Responsibilities include training completion, loss prevention, and maintaining store presentation standards. A positive attitude, effective communication skills, and a focus on results are essential. This is an entry-level role with flexible hours, including weekends and holidays.

Qualifications

• Experience in a focused, customer service-oriented retail environment.
• Proven ability to exceed sales goals.
• Demonstrated ability to provide high levels of customer service.

Responsibilities

• Achieve or exceed sales, KPIs, and profitability goals.
• Provide high standards of customer experience.
• Complete all required training programs.

Skills

Customer service orientation

Sales goal achievement

Communication skills

Complex issue reasoning

Presentation skills

Job description

Base Pay Range

$19.50/hr - $22.50/hr

About the Role

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.

YOUR MISSION

• Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers.
• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
• Successfully complete all training programs (required per the Role), both Domestic and Global to drive results within the store.
• Attend and participate in Loss Prevention education, training and awareness programs.
• Responsible for Loss Prevention and Operational compliance within store.
• Communicate merchandise opportunities to Store Management team.
• Participate in new store openings and/or store closings; travel may be required.
• Responsible for execution and processing of both incoming and outgoing merchandise.
• Accountable for ensuring execution and maintenance of all Visual guideline as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards.
• Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs to Store Management in a timely manner.
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
• Abide by all requirements necessary to maintain a safe and compliant working and shopping environment; required to report all instances when this is not achieved to a member of the management team.
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

YOUR TALENT

• Experience in a focused, customer service oriented retail environment with results driven track record
• Proven ability to exceed sales goals
• Demonstrated ability to provide high levels of customer service
• Ability to reason through complex issues
• Demonstrates effective communication
• Ability to present information to large groups

Seniority Level

Entry level

Employment Type

Part-time

Job Function

• Customer Service and Sales
• Manufacturing, Retail, and Retail Apparel and Fashion

Equal Opportunity Statement

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.