Retail Sales Associate - 16 Hours x2

PUMA; Tetbury; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading sports brand is seeking a Retail Associate in Tetbury to ensure high standards of customer service and achieve sales goals. Responsibilities include managing merchandise, maintaining store conditions, and communicating with management. Ideal candidates should have a proven track record in retail and excellent communication skills. Non-traditional hours may be required.

Qualifications

• Experience in a focused, customer service oriented retail environment.
• Proven ability to exceed sales goals.
• Demonstrated ability to provide high levels of customer service.

Responsibilities

• Ensure individual performance consistently achieves sales and profitability goals.
• Provide high standards of customer experience.
• Document merchandise opportunities to Store Management.

Skills

Customer service orientation

Sales achievement

Effective communication

Problem-solving

Job description

Responsibilities

• Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers.
• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
• Successfully complete all training programs (required per the Role), both Domestic and Global to drive results within the store.
• Attend and participate in Loss Prevention education, training and awareness programs.
• Responsible for Loss Prevention and Operational compliance within store.
• Communicate merchandise opportunities to Store Management team.
• Participate in new store openings and/or store closings; travel may be required.
• Responsible for execution and processing of both incoming and outgoing merchandise.
• Accountable for ensuring execution and maintenance of all Visual guideline as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards.
• Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs to Store Management in a timely manner.
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
• Abide by all requirements necessary to maintain a safe and compliant working and shopping environment; required to report all instances when this is not achieved to a member of the management team.
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

Qualifications

• Experience in a focused, customer service oriented retail environment with results driven track record
• Proven ability to exceed sales goals
• Demonstrated ability to provide high levels of customer service
• Ability to reason through complex issues
• Demonstrates effective communication
• Ability to present information to large groups

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.