Retail Sales Assistant

CeX Franchising; Tees Valley; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading technology retailer in Tees Valley is seeking a part-time Retail Sales Assistant. The role involves delivering exceptional customer service, assisting customers with purchases, and managing cash transactions. Ideal candidates will have experience in customer-facing roles, strong numeracy and communication skills, and a keen interest in technology. This position offers a competitive salary and opportunities for career progression in a supportive environment.

Benefits

Competitive salary

Staff discount on products

Career progression opportunities

Qualifications

• Previous experience in a customer-facing role is highly desirable.
• Ability to handle cash transactions with strong numeracy skills.
• Good verbal communication skills are essential.

Responsibilities

• Providing excellent customer service and meeting customer needs.
• Assisting customers with purchases and product advice.
• Handling cash and ensuring till accuracy.
• Maintaining store visual merchandising standards.
• Assisting with stock management and inventory control.

Skills

Customer service

Numeracy skills

Verbal communication

Interest in technology

Job description

Job Title: CEX Retail Sales Assistant (Stockton)

Reality Enterprise Ltd T/A CEX is a market-leading technology retailer specialising in buying, selling and exchanging a range of technology and entertainment products. We are currently seeking a Part‑time (8 Hour Contract) Retail Sales Assistant for our Stockton store. The Retail Sales Assistant will be responsible for delivering exceptional customer service through effective communication and interacting with customers on a daily basis.

Key Responsibilities

• Providing excellent customer service to all customers and ensuring their needs are met.
• Assisting customers with their purchases, including providing advice on products and pricing information.
• Handling cash transactions, managing payment transactions and ensuring till accuracy.
• Processing customer orders, ensuring they are delivered and dispatched on time.
• Maintaining the store's visual merchandising standards to ensure it is always clean and tidy.
• Assisting with stock management and inventory control.

Requirements

• Previous experience in a customer‑facing environment would be highly desirable.
• Ability to handle cash transactions accurately with strong numeracy skills.
• Good verbal communication skills are essential, along with a proactive and outgoing attitude.
• A keen interest in technology and an awareness of current trends in the market.
• Flexibility with working hours as shifts and weekend work will be required.

We offer a competitive salary, staff discount on products and a great working environment with opportunities for career progression and development. If you feel that you have the necessary skills and experience, wed love to hear from you.

Reality Enterprise Ltd T/A CEX is an equal opportunities employer and welcomes applications from all suitably qualified candidates.