Retail Sales Assistant

Dreams Ltd; Lancaster; On-site; GBP 21,000 - 25,000; Part time

Job summary

A well-known bed retailer in Barrow-in-Furness is looking for a part-time retail team member. You will provide exceptional customer service, helping customers to find suitable products while using advanced technology. Ideal candidates should have strong communication skills, a positive personality, and be flexible in working hours. Join a supportive team dedicated to making customers feel valued.

Benefits

Competitive salary

Uncapped commission scheme

Colleague discounts

Opportunity to buy extra holiday

Ongoing training

Wellness support

Enhanced parental pay

Qualifications

• Engaging, positive personality with customer bond capability.
• Ability to communicate effectively with customers and colleagues.
• Motivated to achieve sales targets.
• Contributes positively to the store environment.
• Desire to learn about bed products.
• Flexibility to work weekends and holidays.

Responsibilities

• Provide exceptional service to customers.
• Guide customers through the in-store purchasing journey.
• Use Sleepmatch technology to assist customers.
• Maintain store appearance and update displays.

Skills

Engaging personality

Excellent communication skills

Ability to work towards KPIs

Team player

Curious and eager to learn

Flexibility

Job description

About Dreams

"Dreams" is a bed retailer with stores nationwide. We offer a friendly, customer-focused environment and aim to help people find the right sleep solutions.

Dreams is part of Tempur Sealy and has been supporting customers since 1985. We operate over 200 stores and provide a range of products and services to help customers sleep better.

What you get

• Competitive salary: £21,000 achievable on target earnings
• Commission: Uncapped commission scheme with peak incentives
• Discounts: Colleague discount on Dreams products and access to hundreds of brands
• Buy-in schemes: Opportunity to buy extra holiday, private healthcare, or savings and loans
• Learning and development: Induction with ongoing training and progression opportunities
• Wellbeing: Wellness support through Retail Trust, including a 24-hour helpline and access to counselling
• Enhanced maternity & paternity pay (New in 2024)

The job

Location: Barrow-in-Furness. Part-time to 30 hours per week as part of the Retail team. You will play a vital role in the store’s success, working with customers to understand their needs and advise on high-value purchases.

Key responsibilities include:

• Provide exceptional service to make customers feel at home, listening to needs and guiding them to suitable products
• Be on hand throughout the in-store journey, from greeting customers to understanding their sleep preferences
• Becoming a Sleepmatch Master, usingSleepmatch technology to help customers choose the right mattress
• Help maintain store appearance through housekeeping and updating displays

Requirements

• People-first: Engaging, positive personality with the ability to bond with customers
• Communicator: Excellent communication skills and ability to build rapport with customers and colleagues
• Motivated: Able to work towards KPIs and sales targets
• Team player: Contributes to an inclusive, respectful store environment
• Willing to learn: Curious and eager to develop bed-related knowledge
• Flexible: Able to commit to 30 hours per week, including weekends and bank holidays