Retail Sales Assistant

Retail Human Resources plc; Canterbury; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retail organization is seeking a part-time Customer Service Advisor in Canterbury. This role involves nurturing customer relationships and processing foreign exchange transactions. Ideal candidates are great communicators with a strong drive for success. The position offers a salary of £13 per hour plus monthly bonuses, flexible hours, and a range of employee benefits.

Benefits

Private Medical Insurance

Employee wellness programmes

Employee discounts

Flexible hours

25 days holiday

Monthly performance-based bonus

Pension scheme

Qualifications

• Ability to build relationships and communicate effectively.
• Strong drive to make a positive difference.

Responsibilities

• Nurturing relationships with customers to understand their travel needs.
• Processing foreign exchange transactions accurately.
• Meeting key performance goals in customer service.

Skills

Great Communicator

Desire to succeed

Job description

Customer Service Advisor - Asda Travel Money, Canterbury - Part Time

Job Type: Permanent, Part-Time

Hours per week: 16

Salary: £13 per hour + Monthly Bonus

Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday.

Benefits

• A wide range of insurances such as Private Medical, Dental and Critical Illness.
• Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
• A wide range of employee discounts provided by Bravo Benefit
• Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime
• 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days
• Opportunity to earn a monthly bonus on top of base salary for hitting targets
• Pension with a great Pension Provider – Scottish Widows.

Exchange your job for a new career with limitless destinations at Travelex.

Travelex attributes its success and growth down to its hard-working people. It’s their desire to deliver exceptional results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (RSA).

As an integral part of the Tesco Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.

Responsibilities

• Nurturing and forming relationships with customers to gain a better understanding of their travel
• Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
• Engaging with customers to process all foreign exchange transactions accurately and efficiently.
• Delivering on key performance goals both procedural, operational and customer focused
• Utilising your keen eye for detail to process daily online FX request and deliveries
• Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures

Requirements

• Great Communicator - You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
• Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.

Please note, as part of the onboarding process, you will be required to clear our reference check company standards. We have a dedicated team who will support you through this process.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.