Retail Sales Advisor

Brewers Decorator Centres; Goring-by-Sea; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading decorating materials supplier in Goring-by-Sea is seeking a friendly Part Time Retail Sales Advisor to provide exceptional in-store service. You'll support our reputation for quality by assisting customers, mixing paint, and maintaining stock. While experience isn't required, a strong focus on customer service and teamwork is essential. Enjoy competitive pay, holiday benefits, and staff discounts as a part of our supportive team environment.

Benefits

Competitive rates of pay

31 days holiday

Free life assurance

Pension plan employer contribution

Colleague discounts

Employee Assistance Programme

Optional funded healthcare scheme

Cycle to Work Scheme

Comprehensive induction programme

Profit related pay and holiday home eligibility

Qualifications

• Exceptional customer service and communication skills to understand and translate customer requirements.
• Open and friendly personality; happy to help customers and colleagues.
• Willingness to attend training to become a Fire Marshall or First Aider.

Responsibilities

• Provide exceptional service to customers in branch.
• Use product knowledge to make recommendations.
• Mix paint for customers and process special orders.
• Build relationships with customers to identify their needs.
• Promote seasonal items and assist with stock maintenance.
• Unload deliveries and ensure stock distribution.

Skills

Customer service

Communication skills

Teamwork

Job description

With a prominent location on Mulberry Lane Trading Estate, our Worthing Branch has been part of the Brewers family for over 30 years, supplying decorating materials to local trades people and home décor enthusiasts in the area, building up our reputation as being the first choice for decorating materials in the area. In store we stock an extensive range of trade and designer paints as well as a large selection wallpapers and all the decorating supplies and materials our customers need to get the job done. Normal branch opening hours are Monday to Friday 7am - 5pm and Saturday 8am - 5pm. Ranked in The Sunday Times Best Places to Work 2025 - Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family-owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues - our mantra is to "help one another succeed". To find out more about working with us visit www.Brewers.co.uk/careers We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process - we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.

Responsibilities

• Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
• Use product knowledge to provide recommendations and help customers find the best product for their needs
• Mix paint for customers, process specialist orders, and request special stock within the Branch network
• Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
• Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
• Assist with stock maintenance in the branch
• Unload deliveries and ensure stock is distributed throughout the store

We have an exciting opportunity for a friendly and reliable Part Time Retail Sales Advisor to join the team at our Brewers Decorator Centre in Worthing, to provide exceptional service to our customers in store. You will play a vital part in keeping the branch running smoothly and efficiently. Experience with our products isn't strictly necessary, if you can bring great customer service, sales experience and team working skills to the table, we'll give you everything you need to succeed.

Qualifications

• Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
• Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
• Enjoys working and supporting a team, but can always be relied upon to work as an individual
• Willing to attend training to become a Fire Marshall and/or First Aider if required
• Keen to learn, develop skills, and progress within our industry
• Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate

Benefits

• Competitive rates of pay
• 31 days holiday including bank holidays increasing with service (pro rata for part time)
• Free life assurance
• 5% of your salary employer contribution to the pension plan (subject to employee contributions)
• Stream - a money management app that gives you access to a percentage of your pay as you earn it
• Brewers Colleague discounts giving you huge savings on your home improvements
• Employee Assistance Programme - accessible to colleagues, partner/spouse and dependants
• Access to Medicash, an optional funded scheme where you can claim money back for the most common routine healthcare treatments
• Discounts and rewards with selected partners - major high street brands, supermarkets etc
• Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
• Staff uniform and uniform cleaning tax relief
• Comprehensive Induction Programme
• After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity and Paternity pay and a chance to use one of our two Company Holiday Homes in Cornwall or the Lake District