Retail Optical Assistant

Vision Express; West Carr; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading optical retailer in Hull is seeking a Retail Optical Assistant to deliver exceptional customer service and assist with eyewear fittings. This permanent role offers competitive salary and benefits, including opportunities for monthly bonuses based on performance. Ideal candidates will be customer-focused, passionate about eyewear, and comfortable using digital tools. Join a growing team backed by EssilorLuxottica, with over 590 stores nationwide.

Benefits

Free eyewear (up to £550 annually)

33 days holiday

Family & friends discounts, free eye tests

Employee wellbeing support

Opportunities to support OneSight Foundation

Qualifications

• Confident engaging with customers and recommending products.
• Passionate about eyewear and style.
• Strong communication skills to understand customer needs.

Responsibilities

• Deliver confident, personalized customer service and product advice.
• Assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Handle admin and support tasks.

Skills

Customer engagement

Product recommendation

Digital tool proficiency

Strong communication

Job description

Retail Optical Assistant

• Location: Hull
• Position: Retail
• Hours Per Week: 16 hours per week
• Vacancy Type: Permanent

Retail Optical Assistant - Vision Express

Where customer service meets premium eyewear and Medtech innovation. Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray‑Ban, Meta, Oakley, Prada & Nuance.

What You'll Do

• Deliver confident, personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre‑screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

What You'll Get

• Free eyewear (up to £550 annually) from day one
• 33 days holiday with buy/sell options
• Family & friends discounts + free eye tests
• Employee wellbeing support
• Opportunities to support global vision through the OneSight Foundation

Earn More at Vision Express

Earn monthly bonuses on top of your salary. Full‑time Optical Assistants meeting targets can earn £73‑£472 per month – with uncapped potential for high performers. Your performance matters – and it pays off.

What We're Looking For

• Confident engaging with customers and recommending products
• Passionate about eyewear, style, and comfortable with digital tools
• Positive team player with a can‑do attitude
• Strong communicator who listens and understands customer needs

Why Vision Express?

With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing Medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.

Where you'll be working

Unit 27, St Stephens Centre, Hull, East Riding of Yorkshire, HU2 8LN, United Kingdom

Ready to start your career in optical retail? Apply now and see your future clearly.

Apply Now