Retail Operations & Standards Leader (Sales Support & Comms)

Pandora; City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global jewellery company in Westminster is seeking a skilled manager to oversee retail operations. The ideal candidate will focus on operational efficiency and team leadership, with proven experience in retail management and strong interpersonal skills. This role offers a competitive salary, generous benefits, and the chance to work in a dynamic environment that values growth and sustainability.

Benefits

Highly competitive salary with regular reviews

Generous bonus scheme

Private healthcare

Lunch options

Early finish Fridays

Employee discount

25 days annual leave plus bank holidays

Birthday day off

Access to discounts and perks through Reward Gateway

Wellness Hub for healthy living

24/7 confidential counseling service

Employee recognition program

Special Christmas gifts

Skills

Retail Experience

Data-Driven Decision Making

Interpersonal Skills

Vendor Relations

Financial Acumen & Budget Management

Process Optimisation

Technological Proficiency

Customer-Centric Mindset

Resource Management

Regulatory Compliance

Policy Implementation

Performance Management

Project Coordination

Strong Leadership

Decision-Making

Problem-Solving

Effective Communication

Job description

A leading global jewellery company in Westminster is seeking a skilled manager to oversee retail operations. The ideal candidate will focus on operational efficiency and team leadership, with proven experience in retail management and strong interpersonal skills. This role offers a competitive salary, generous benefits, and the chance to work in a dynamic environment that values growth and sustainability.