Retail Merchandising Assistant

House of Commons; City of Westminster; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A prominent government institution is seeking a detail-oriented Merchandising Assistant to support their retail operations. This role involves assisting with analytical and administrative tasks while contributing to a unique retail environment that reflects the heritage of the UK Parliament. The position offers a hybrid working setup, allowing for a balanced approach to work. Candidates should have a strong background in customer service and administrative roles, particularly within retail sectors.

Benefits

Generous annual leave starting at 30 days

Civil Service pension scheme with high employer contribution

Flexible working options

Qualifications

• Experience delivering excellent customer service while promoting diversity and inclusion.
• Proven experience in an administrative or merchandising role within retail or tourism.
• Ability to thrive under pressure and manage multiple tasks efficiently.

Responsibilities

• Support the Retail Merchandising Manager with analytical and administrative tasks.
• Ensure smooth operation of retail activities.
• Contribute to the heritage and work of the UK Parliament.

Skills

Excellent customer service

Experience in retail

Administrative skills

Ability to manage high-pressure situations

Job description

What you'll be doing

Are you detail-focused, organised, and ready to grow your merchandising career in a truly distinctive setting? As a Merchandising Assistant at the House of Commons, you'll play an integral part in ensuring our retail operations run smoothly, supporting the Retail Merchandising Manager across a wide range of analytical, administrative, and product-related tasks. This is an exciting opportunity to contribute to a retail offer that represents the heritage and work of UK Parliament.

This role is offered on a hybrid working basis, with an expectation of you spending 40% of your time in the office.

Find out more about working at the House of Commons.

Why Join us?

In addition to your salary, we offer an attractive range of benefits including but not limited to:

• Generous annual leave starting at 30 days and increasing to 35 after one full working year.
• Enrolment in the excellent Civil Service pension scheme with an average employer contribution of 27%
• Flexible working options that help you find a balance including enhanced maternity, paternity, shared parental and adoption leave, caring leave and alternative working patterns.

What we're looking for.

• Experience of delivering excellent customer service to a broad and diverse customer base while upholding the principles of diversity, equality, and inclusion.
• Proven experience in an administrative/merchandising role as part of a commercial team, ideally within Retail and/or the heritage or tourism sector.
• Comfortable working in high-pressure situations, with a record of efficiently managing multiple tasks and large workloads

Next Stepsand Additional Information

• CV & Application - If you would like to apply for this role, please submit an application providing evidence against criteria 1-4 in the Job Description.

More information on the application process can be found here: Application process - UK Parliament

Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.

We may close the vacancy prior to the closing date stated due to a high volume of applications.

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