Retail Merchandiser

eXPD8; Whitstable; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retail marketing agency is seeking a Retail Merchandiser in the Whitstable area. You will ensure that products are displayed attractively, follow merchandising standards, and maintain good relationships with store staff. Excellent communication skills and a passion for retail are essential. This role offers flexible hours and benefits including access to GroceryAid and a rewards program.

Benefits

Flexible holiday

Immediate access to GroceryAid

Access to eXPD8 Rewards

Unlimited refer-a-friend scheme

Qualifications

• Experience or passion for merchandising, retail, or customer service.
• Ability to follow merchandising standards and procedures.
• Comfortable with manual handling and using a company tablet.

Responsibilities

• Ensure products and promotions are displayed attractively.
• Follow and implement planograms for effective merchandising.
• Build and maintain good relationships with in-store colleagues.

Skills

Communication skills

Interpersonal skills

Attention to detail

Job description

Do you have what it takes to make the shelves irresistible to shoppers? Do you have a knack for spotting what looks good and creating eye‑catching displays? Do you have an eye for detail? If so, at eXPD8 we’re looking for a Retail Merchandiser based in the Whitstable area. You’ll be an integral part of a field‑based retail merchandising team, working on behalf of exciting household‑name brands. Please note that although you will be based in one area, there are work opportunities across a variety of different stores.

You will be responsible for ensuring the fixtures are set up effectively, products and promotions are displayed attractively, and the shelves are well‑stocked.

About the role

This role will work across a variety of categories including: Toys, Gift cards, Telecoms and more.

Confirmed working days/hours

Saturday: 11:30 – 16:30
Sunday: 14:00 – 17:00
Plus ad hoc work as interested and agreed!

How you’ll deliver excellence

• Compliance and Standards – You’ll know and stick to the merchandising standards and guidelines, store policies, procedures and health and safety guidance.
• Planogram implementation – You’ll follow and implement planograms, where provided, to ensure consistency and compliance with merchandising standards.
• Product Placement and Replenishment – You’ll arrange and organise products on shelves and displays to maximise visibility and appeal.
• Promotional and Point‑of‑Sale setup – You’ll set up promotional displays and signage to effectively communicate prices, discounts, and special offers.
• Strong communication and relationship building – You’ll build and maintain good working relationships with in‑store colleagues, particularly department and store managers.
• Feedback – You’ll provide accurate and timely feedback to our client account teams, via our feedback application, as the eyes and ears in the stores.

What makes you excellent

• Experience of, or a passion for, merchandising, retail and/or customer service.
• Excellent communication and interpersonal skills.
• Thriving with ownership of your own work within set time frames, using your own initiative to find solutions.
• Take pride in delivering great standards and service for our clients.
• Comfortable with manual handling – you’ll need to move and arrange our products from the warehouse to the shopfloor.
• Willing to accept home deliveries of point‑of‑sale or stock items for some visits (you’ll be paid extra to do so).
• Confident using a company tablet to download briefs, take photos and answer questions about your tasks.
• A full UK driving licence and access to a car is a bonus.

What makes us excel

• We are one of the UK’s largest field marketing agencies, with over 20 years of experience supporting many iconic brands and retailers, delivering exceptional service to ensure our customers succeed in retail.
• People are our business – we work hard to ensure they are supported, rewarded and valued.
• We are proud to be a Disability Confident Leader and a fully inclusive employer.
• Benefits include flexible holiday and pay; immediate access for you and your family to GroceryAid; access to eXPD8 Rewards (regular competitions and incentive plans); access to PAYM8, allowing you to access your wage before your payday; unlimited refer‑a‑friend scheme; full induction and training with access to over 400 learning resources.