Retail Lead: Elevate Service, Merch & Team Coaching

Nike; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading sports retail company in the UK is seeking a Retail Lead to join their team. In this role, you will provide exceptional service and maintain a premium brand experience while managing a small team. Key responsibilities include achieving sales targets, problem-solving, and ensuring compliance with standards. Ideal candidates have retail experience, strong communication skills, and a flexible schedule. This full-time position offers competitive compensation and benefits.

Benefits

Best compensation and benefits packages in the industry

Monthly performance-based bonus

Generous employee discounts

New NIKE outfit for employees

Qualifications

• Customer service and/or retail experience preferred.
• Ability to manage a small team of peers.
• Effective communicator, brand ambassador, and collaborative teammate.
• Demonstrated ability to apply product sales techniques.
• Flexible with scheduling and available to work retail hours.

Responsibilities

• Deliver exceptional consumer service and maintain a premium brand experience.
• Motivate and coordinate employees while achieving sales targets.
• Identify and solve problems in partnership with store leadership.
• Ensure store complies with all company standards and guidelines.

Skills

Administrative Skills

Facilities Management

Biotechnology

Creative Production

Design And Estimation

Architecture

Job description

A leading sports retail company in the UK is seeking a Retail Lead to join their team. In this role, you will provide exceptional service and maintain a premium brand experience while managing a small team. Key responsibilities include achieving sales targets, problem-solving, and ensuring compliance with standards. Ideal candidates have retail experience, strong communication skills, and a flexible schedule. This full-time position offers competitive compensation and benefits.