Retail Experience Associate: Service, Stock & Displays

Rapid Medical Recruitment services; Corby; On-site; GBP 10,000 - 40,000; Full time

Job description

Customer Service

• Greeting customers: Welcoming people as they enter the store.
• Assisting customers: Helping shoppers find products and answering questions about them.
• Providing recommendations: Advising customers on products and making suitable recommendations.
• Handling complaints: Addressing and resolving customer complaints and issues.
• Processing transactions: Handling cash, card, and other payment methods at the register.
• Managing returns: Processing refunds and exchanges for customers.

Store Maintenance and Operations

• Restocking shelves: Keeping shelves full with new merchandise.
• Rotating stock: Moving older stock to the front to ensure it is sold.
• Receiving deliveries: Unpacking new stock and putting it in the correct storage area.
• Maintaining cleanliness: Keeping the sales floor, shelves, and other areas clean and tidy.
• Creating displays: Arranging merchandise and setting up promotional displays.
• Conducting stock takes: Participating in inventory counts.
• Price auditing: Checking that all products are priced correctly.

Other Duties

• Answering the phone: Taking messages and handling phone inquiries.
• Security: Monitoring the store to prevent shoplifting and ensure safety.
• Opening/closing: Assisting with opening and closing procedures for the store.