Retail Deputy Manager — Lead & Inspire Holiday Experts

TUI Group; Ellesmere Port; On-site; GBP 29,000 - 31,000; Full time

Job summary

A major travel and tourism company in Ellesmere Port is seeking a Deputy Manager to work in the Retail Team. This role involves leading and coaching a team to ensure exceptional customer service and achieve sales targets. The ideal candidate will have experience in retail management, a strong customer focus, and the ability to develop their team. Competitive salary and various benefits including commission opportunities are offered.

Benefits

Competitive hourly rate of £14.32

Commission and discretionary bonus schemes

Holiday benefits and discounts

Health and Wellbeing benefits

Investment in development and career progression

Pension scheme and life assurance

Qualifications

• Experience in a retail or management environment.
• Ability to inspire and motivate a team.
• Strong customer focus and service orientation.

Responsibilities

• Lead the retail team to achieve sales and service targets.
• Coach and develop team members to enhance performance.
• Monitor customer feedback and improve satisfaction.
• Assist with talent recruitment and team engagement.

Skills

Team leadership

Customer service

Coaching and developing team members

Problem-solving

Job description

A major travel and tourism company in Ellesmere Port is seeking a Deputy Manager to work in the Retail Team. This role involves leading and coaching a team to ensure exceptional customer service and achieve sales targets. The ideal candidate will have experience in retail management, a strong customer focus, and the ability to develop their team. Competitive salary and various benefits including commission opportunities are offered.