Retail Deputy Manager: Lead, Coach & Drive Sales

Halfords; Hemel Hempstead; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail company in Hemel Hempstead is seeking a Deputy Manager to ensure smooth store operations and deliver exceptional customer service. The role includes leading a team, driving sales performance, and achieving compliance standards. Ideal candidates should have managerial experience in retail, excellent communication skills, and a strong customer service mindset. This position offers competitive benefits including annual leave, performance bonuses, and discounts.

Benefits

6 weeks of annual leave

Quarterly performance bonuses

25% discount on products

Health Cash Plan

Pension Scheme & Life Assurance

Qualifications

• 1 year of managerial experience in a retail environment.
• Proven track record in coaching and managing teams.
• Strong understanding of compliance and operational standards.

Responsibilities

• Lead the store operations in the absence of the Store Manager.
• Drive sales performance and maintain service standards.
• Provide on-the-spot coaching to enhance team performance.

Skills

Managerial experience

Coaching and managing colleagues

Sales targets achievement

Excellent communication skills

Commercial acumen

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

A leading retail company in Hemel Hempstead is seeking a Deputy Manager to ensure smooth store operations and deliver exceptional customer service. The role includes leading a team, driving sales performance, and achieving compliance standards. Ideal candidates should have managerial experience in retail, excellent communication skills, and a strong customer service mindset. This position offers competitive benefits including annual leave, performance bonuses, and discounts.