Retail Customer Service Lead — 20h, Safer Gambling

Entain; Tamworth; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading betting and gaming company in Tamworth is seeking a Retail Customer Service Manager to deliver outstanding customer service and maintain high shop standards. Ideal candidates will have a passion for customer interactions and problem-solving skills. This part-time role involves handling customer transactions and assisting in a fast-paced shop environment. A competitive salary and various benefits are included.

Benefits

Optional overtime

Pension Scheme

Healthcare support

Development opportunities

Qualifications

• Must be 18 years of age or over.
• Passion for delivering great customer service.
• Self-motivated and proactive.
• Ability to handle challenging situations professionally.

Responsibilities

• Deliver outstanding customer service.
• Process customer transactions.
• Handle customer complaints with empathy.
• Maintain high shop standards.

Skills

Customer Service

Communication

Problem-Solving

Cash Handling

Job description

A leading betting and gaming company in Tamworth is seeking a Retail Customer Service Manager to deliver outstanding customer service and maintain high shop standards. Ideal candidates will have a passion for customer interactions and problem-solving skills. This part-time role involves handling customer transactions and assisting in a fast-paced shop environment. A competitive salary and various benefits are included.