Retail Customer Advisor

Barclays Bank Plc; Wood Green; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading financial institution is seeking a Retail Advisor in Wood Green, UK. The role emphasizes resilience and adaptability, offering an opportunity for growth without requiring prior retail experience. Candidates should have strong communication skills and the ability to thrive under pressure. Comprehensive training will be provided, making this a rewarding entry point into the customer service field. If you're ready to make an impact, apply today!

Qualifications

• Ability to learn quickly in a fast-paced environment.
• Strong communication skills to build relationships with customers.

Responsibilities

• Assist customers and provide solutions with energy, empathy, and expertise.
• Stay calm under pressure and drive towards targets.
• Adapt to a changing environment and grow with the role.

Skills

Resilience

Adaptability

Curiosity

Strong communication skills

Job description

Overview

At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success.

Resilience isn't just a trait, it's a superpower. Whether you've navigated life's challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we're looking for. Adaptability is key. In a world that's always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you'll fit right in.

You don't need retail experience - just the drive to succeed and the confidence to be yourself. We'll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise. At EE, you'll find more than just a job - you'll find a team that values your resilience, supports your growth, and celebrates your success.

Ready to turn your strengths into a rewarding career? Apply today.

As this role is regulated, anyone that applies will be subject to a bankruptcy and criminal record check.

Responsibilities

• Assist customers and provide solutions with energy, empathy and expertise as a Retail Advisor.
• Stay calm under pressure, think on your feet and drive towards targets while building genuine relationships.
• Adapt to a changing environment, learn quickly, and grow with the role.

Qualifications

• Resilience, adaptability, curiosity, and strong communication skills.
• Ability to learn and develop in a fast-paced, customer-focused environment.
• No retail experience required; training will be provided.