Retail Branch & Transfer Manager

We Buy Any Car; City of Edinburgh; On-site; GBP 27,000 - 35,000; Full time

Job summary

A leading car-buying service in the UK is seeking a Retail Branch & Transfer Manager in Edinburgh. This role involves managing branch operations, conducting car appraisals, and providing exceptional customer service. Ideal candidates are enthusiastic, possess a UK driving licence, and have experience in customer-facing roles. The position offers competitive salary with bonuses, healthcare, and growth opportunities within a rapidly expanding company.

Benefits

Discounted Gym Membership

Monthly & Annual Bonuses

Pension Scheme

Healthcare Cash Plan

Structured Progression Programmes

Qualifications

• Able to build lasting relationships with clients/customers.
• Experience in a target-driven environment is essential.
• Strong telephone manner and customer service skills.

Responsibilities

• Main point of contact for customers ensuring efficient branch operation.
• Conduct appraisals, negotiate prices, and close deals.
• Assist the transport department as required.

Skills

Customer-focused

Excellent communication skills

Ability to work under pressure

Organizational skills

Education

Current full UK manual driving licence

Tools

IT skills

Job description

Retail Branch & Transfer Manager

£27,100 per year (OTE 34,120)

Fantastic monthly bonus and annual bonus based on company performance

You will work 42.5 hours per week on a rotational shift pattern of 5 days on 2 days off. Weekend work is involved.

We are the UK’s favourite car‑buying service and we are growing FAST! We have over 500 branches and are opening more sites each month

We are looking for enthusiastic, passionate, honest, service‑driven individuals to join our team.

Don’t worry if you don’t know anything about cars, we will teach you everything you need to know and so much more.

Responsibilities

• First‑and‑foremost our Sales Executives buy cars, but also ensure the efficient running of their branches. You are the main point of contact for our customers.
• Contact customers and prioritise your diary to achieve appointments and meet targets.
• Doing appraisals on cars, negotiating prices, closing deals, and delivering exceptional Customer service to our customers.
• Liaising with the back office and work colleagues through.
• When you are not buying cars you will be assisting the transport department as required

Requirements

• A current full UK manual driving licence
• Experience of working in a target driven environment
• Customer‑focused with excellent communication skills and telephone manner
• Ability to work well under pressure and by yourself (lone working)
• Ability to organise and prioritise own workload
• Be able to build lasting relationships with clients/customers.
• Excellent administration and IT skills

Extra Benefits

• Discounted Gym Membership
• Team social events budget available to all!
• Monthly & Annual Bonuses, Incentives & Rewards
• Accrue Extra Holidays for Length of Service!
• Healthcare Cash Plan
• Pension Scheme
• Structured Progression Programmes & Pay Increases

The position would best suit an experienced customer‑facing professional such as a Sales Executive, Retailer or Hospitality specialist who is used to working independently and wants the opportunities made available by a market‑leading brand.