Retail Assistant - WHSmith

Moto Hospitality; Ingmanthorpe; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality provider in Ingmanthorpe seeks a Nights Retail Assistant at Wetherby Services, offering £14.40 per hour for 35 hours/week. The ideal candidate will thrive in dynamic environments, ensuring excellent customer experiences and maintaining store standards. Benefits include a discretionary bonus, substantial discounts, and opportunities for personal development. Join a recognized employer for a fulfilling role in a fast-paced setting.

Benefits

Weekly pay

Up to 60% colleague discount

Enhanced benefits including sick pay

Development opportunities with funded qualifications

Annual discretionary bonus

Qualifications

• Ability to thrive in fast-paced environments.
• Self-motivated and adaptable to changing conditions.
• Commitment to delivering excellent customer experiences.

Responsibilities

• Greet customers with a warm welcome.
• Process orders efficiently and effectively.
• Maintain cleanliness of workspace and store.
• Supervise adult gaming areas.
• Collaborate with team for excellent service.

Skills

Customer service orientation

Adaptability

Teamwork

Job description

Job Overview

Nights Retail Assistant - £14.40 35 hours per week 11pm to 7am - 5 days per week. Address: Wetherby Services, A1(M) Junction 46, Wetherby LS22 5GT.

Are you ready to be our next WHSmith Retail Assistant? Here at moto we're looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering WHSmith's handy range travel essentials and exceptional customer service as we transform the UK's rest stop experience.

Benefits

• Up to 1 week's discretionary bonus pay per year paid just in time for Christmas
• Up to 60% colleague discount across our franchise partner brands
• Enhanced benefits, including sick pay, enhanced family friend benefits and life assurance
• Fantastic development opportunities including funded qualifications
• Weekly Pay

Responsibilities

• Greeting customers with a warm and friendly welcome
• Processing orders and requests in a timely and efficient manner
• Delivering our brand standards to a level our customers have come to expect
• Resolving challenges and enquiries with a customer centric mindset
• Receiving deliveries and replenishing displays to provide maximum product availability
• Ensuring your workspace and store is kept clean, tidy and welcoming
• Maintaining supervision of our adult gaming areas
• Working with colleagues to deliver a culture of togetherness and teamwork
• Leaving our customers with a memorable experience worth coming back for
• Helping prepare the store, ready for the following day's trade

What we're looking for in you

We're looking for someone who can effortlessly switch gears-thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.

What we value

We don't just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we're also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self. Working for moto is truly amazing, but don't just take our word for it, we've been recognised in the Sunday Times Best Places to Work in 2024 and 2025!

Flexible Working Arrangements

We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.

Disclaimers

• Hourly rates of pay may differ for under 18's, our night shift roles include a premium of £2ph. Please note this role internally is known as Customer Service Assistant. Annual bonus scheme is equivalent to work week's salary based on average hours worked over a defined period. INDLP