Retail Assistant - M&S Simply Food

Moto Hospitality; Peterborough; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality company in Peterborough seeks a Retail Assistant to provide exceptional customer service, manage stock levels, and handle transactions. The role offers a salary of £12.40 per hour, with opportunities for career development and benefits such as bonuses and discounts. No prior experience is required, just enthusiasm to learn and contribute in a team-oriented environment.

Benefits

Up to £440 annual bonus scheme

Up to 60% colleague discount on various brands

Enhanced benefits including pension, sick pay, and life assurance

Fabulous development opportunities including funded qualifications

Weekly Pay

Qualifications

• Enthusiasm and willingness to learn about customer service.
• Ability to work in a fast-paced environment.

Responsibilities

• Serving customers in a timely manner.
• Receiving deliveries and stock replenishment.
• Providing exceptional customer service.
• Maintaining stock levels by replenishing displays and fridges.
• Handling customer enquiries.
• Operating tills and handling cash.
• Maintaining standards around product quality and cleanliness.

Skills

Customer service

Teamwork

Time management

Job description

Retail Assistant - £12.40ph

Full Time 35hr position, 5 in 7 days per week, Part Time weekends opportunity also available

Address: Peterborough Extra Services, A1(M) J17, Peterborough PE7 3UQ

Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering M&S Simply Food’s handy range of high-quality food and exceptional customer service as we transform the UK’s rest stop experience.

Don’t worry about the skills, we’ll teach you everything you need to know.

What we offer our Retail Assistants:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What you will be doing as a Retail Assistant:

• Serving customers in a timely manner
• Receiving deliveries and stock replenishment
• Providing exceptional customer service
• Maintaining stock levels by replenishing displays and fridges
• Handling customer enquiries
• Operating tills and handling cash
• Maintaining standards around product quality and cleanliness

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

Similar roles might include team member, retail assistant, general or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we’d love to hear from you!

Hourly rates of pay may differ for under 18’s

Where our customer’s journey pauses, yours just begins.

Apply today

• Please note internally this role is called Customer Service Assistant.
• Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period)

INDLP

Want to know what it's like to work for us? Find out from our colleague Terri