Retail Assistant

Eaton; Norwich; On-site; GBP 60,000 - 80,000; Full time

Job summary

A retail company in Norwich is seeking a Retail Assistant to ensure the store is well-stocked and visually appealing. Responsibilities include maintaining product displays, assisting with stock management, and providing excellent customer service. We are looking for someone with strong attention to detail and good organisational skills. Previous retail experience is advantageous, but not required. Join our dynamic team and contribute to an enjoyable shopping experience for customers.

Qualifications

• Strong attention to detail and ability to maintain high presentation standards.
• Good organisational skills with the ability to work independently and as part of a team.
• A customer-first attitude with excellent communication and interpersonal skills.

Responsibilities

• Maintain tidy and visually attractive product displays.
• Assist with unpacking deliveries and sorting stock.
• Monitor stock levels and report low stock to management.
• Ensure clothing areas are clean and presentable.
• Provide excellent customer service and assist with inquiries.
• Collaborate with colleagues to meet daily operational needs.

Skills

Attention to detail

Organisational skills

Customer service skills

Communication skills

Ability to work in a fast-paced environment

Job description

As a Retail Assistant you will play a vital role in ensuring that the store is well-stocked, organised, and visually appealing. This position is ideal for someone who enjoys working in a dynamic environment and takes pride in maintaining product displays.

Responsibilities

• Maintain tidy and visually attractive product displays, following merchandising guidelines.
• Assist with unpacking deliveries, sorting stock, and ensuring items are accurately priced and tagged.
• Monitor stock levels, reporting low stock or replenishment needs to the management team.
• Ensure that all clothing areas are clean and presentable, contributing to an enjoyable shopping experience for customers.
• Provide excellent customer service, assisting customers with product inquiries and ensuring a positive experience.
• Collaborate with colleagues to meet the daily operational needs of the store and achieve performance targets.

Qualifications

• Strong attention to detail and ability to maintain high presentation standards.
• Good organisational skills with the ability to work independently and as part of a team.
• A customer-first attitude, with excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Previous retail or merchandising experience is an advantage but not required.