Retail Assistant

Screwfix Direct; Newton Aycliffe; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading DIY retailer in Newton Aycliffe is seeking a Retail Assistant to provide exceptional customer service, assist with stock management, and work collaboratively with the team. You don't need prior retail experience, just a passion for helping people and a willingness to learn. Join us for a supportive work environment and excellent training opportunities, as well as a competitive salary and substantial leave benefits.

Benefits

Competitive salary

28 days annual leave

Company pension scheme

Discounts on products

Discounted healthcare

Excellent training

Qualifications

• Amazing at giving great service, with a positive can-do approach.
• Prepared to work hard and make the most of training.
• Willing to learn; no retail experience necessary.

Responsibilities

• Welcome customers and guide them to the right products.
• Assist with deliveries and maintain product stock.
• Participate as part of a team working in the store.

Skills

Great customer service

Communication skills

Teamwork

Willingness to learn

Job description

Overview

You'll be at the core of Screwfix, making sure our customers are the heart of everything we do. You'll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you'll always be kept busy. With the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you'll be on the right track for a promising career with us!

Opening hours: Monday - Friday 7am to 8pm; Saturday 7am to 6pm; Sunday 9am to 4pm.

Responsibilities

• Host - you'll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
• Warehouse standards - you'll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
• Part of the team - you'll join a team who take pride in their store, work together and have lots of fun along the way!
• Amazing at giving great service, with a positive can-do, no-nonsense approach
• Prepared to work hard and make the most of our training
• A great communicator who loves to help people
• Willing to learn, you don\'t need retail experience to succeed
• Friendly, flexible, reliable, honest and enthusiastic!
• Joining Screwfix means joining a growing team - full of support, opportunities, and fun!

Benefits and qualities

• We offer a competitive salary
• 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
• Award-winning company pension scheme - up to 14% Kingfisher contribution!
• Life cover
• 20% discount with Screwfix and B&Q
• Discounted healthcare
• Company share save schemes
• Excellent training and ongoing development, we\'ll also help you be the best you can be.