Retail Assistant

HOLLAND AND BARRETT; Liverpool; On-site; GBP 60,000 - 80,000; Full time

Job summary

A retail wellness company in Liverpool seeks a Retail Assistant to guide customers on their wellness journey. You will maintain store presentation, achieve targets, and provide excellent customer service. Ideal candidates have strong communication skills and a passion for health and wellness, with full training provided. The position offers a 12-month fixed-term contract, 20 hours per week at £12.65 per hour, and various perks to support your wellbeing.

Benefits

Up to 28-days Annual Leave

25% discount in store and online

Life Assurance

Access to ‘Wellhub’ with gyms and wellbeing apps

Free confidential support through Employee Assistance Programme

Qualifications

• Natural communicator with excellent people skills.
• Passionate about health and wellness.
• Ability to multi-task and stay organized.

Responsibilities

• Guide customers on their wellness journey.
• Maintain high standards of compliance and store presentation.
• Achieve store targets and deliver outstanding results.

Skills

Excellent people skills

Passionate about health and wellness

Ability to multi-task

Comfortable with technology

Job description

Job Type: 12 Month Fixed-Term Contract
Store Location: Bold Street, Liverpool
Working Pattern: 20 hours per week
Hourly Rate: £12.65 per hour

What you’ll do

• Be the face customers trust to guide them on their wellness journey
• Keep shelves stocked, displays looking great, and promotions running smoothly
• Maintain high standards of compliance, safety, and store presentation
• Complete our Qualified to Advise training, so you can support customers with trusted expertise
• Showcase your growing expertise by recommending products and solutions
• Work together with your team to achieve store targets and deliver outstanding results
• Act as a Health and Wellness Ambassador for our customers

Who you are

• A natural communicator with excellent people skills
• Passionate about health, wellness, and curious to keep learning
• A team player with the ability to multi-task and stay organised
• Comfortable with technology using tablets for product reviews and solutions
• Previous retail or customer facing experience is a bonus, but your passion and attitude matter most plus we’ll provide full training

What we offer

• Up to 28‑days Annual Leave
• 25% discount in store and online (plus free delivery)
• £/€50 Annual Product Allowance
• Life Assurance
• Exclusive discounts on well‑known brands
• Access to ‘Wellhub’ with gyms, studios and wellbeing apps
• Free 24/7 confidential support through our Employee Assistance Programme
• And so much more to support your personal and professional wellbeing

Holland and Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart - making health and wellness a way of life for everyone.

We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.

Ready to make a real difference? Apply now to become a Retail Assistant at Holland & Barrett, where your passion for wellness meets a rewarding career.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.