Retail Assistant

PGL; Hindhead; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading adventure company in Hindhead is seeking a Retail Assistant to enrich children's experiences at its residential camps. You will create vibrant displays and assist kids with managing pocket money. No experience is required; the company values character and teamwork. Benefits include competitive pay, happy holidays, wellbeing support, and discounts. This is a fantastic opportunity for anyone who is passionate about adventure and enjoys working with children.

Benefits

Paid volunteering days

24/7 access to Wellbeing Hub

Career pathways and qualifications

Discounts at retailers and on-site shops

Qualifications

• No experience needed, your character is what we value most.
• Friendly people who flourish in team environments.
• Determined and resilient during peak periods.

Responsibilities

• Build creative displays in the gift shop.
• Help kids manage pocket money and practice maths skills.
• Serve drinks to guests in social areas.

Skills

Passion for adventure

Teamwork

Customer service

Job description

We’re so proud to say that we are real Living Wage accredited. This means we will continue to pay well above the National Minimum Wage, so our pay rate is £12.60 with the opportunity for paid overtime (6 day working) during peak periods.

• Fixed Term Contract from April until July 2026.

• Full time working 37.5 hours per week across 5 days OR part time working up to 30 hours.

• Accommodation & meal packages available (optional) at a generous rate with zero charge for bills or utilities.

Overview

Do you believe in the power of adventure? PGL is a world where children achieve the ‘impossible’. Our residential adventure camps create extraordinary breakthroughs through active and life-affirming experiences in the great outdoors. Our purpose is to enrich the lives of children through the transformative power of adventure. Will you join us?

Being a Retail Assistant

No visit to PGL is complete without a trip to the gift shop or social hub. A treasure trove of souvenirs, teddies and treats! Our retail areas are vibrant and welcoming… just like our Retail Assistants! From building creative displays, helping kids manage pocket money and practice maths skills, managing stock, restocking vending machines or serving drinks to our guests in our social areas… no two days are ever the same.

It’s busy work, but it’s never boring!

Are you a PGL person?

No experience needed, your character is what we value most. PGL people are:

• Passionate about adventure and the great outdoors

• Friendly people who flourish in team environments

• Determined and resilient (peak periods are challenging)

Above all, it’s our core values of FUN, SAFETY, QUALITY, INCLUSIVITY, TEAMWORK and RESPECT that unite us.

A place to thrive

No matter your background, ethnicity, age, neurodivergence or anything else … PGL is a place to be yourself, have fun, make lifelong friends and celebrate what makes you brilliantly unique.

Fair pay and benefits for all

• Happy holidays! On top of your annual leave, you’ll also get your birthday off and paid volunteering days to help worthwhile causes
• 24/7 access to our Wellbeing Hub alongside our Employee Assistance Program
• Access to our financial wellbeing platform for financial support if you need it
• Training and mentoring programme, career pathways, aided development and qualifications in future seasons
• Big savings and exclusive perks at 100s of high street retailers, PGL discounted holidays and 20% discount in all our on-site shops

PGL is part of PGL Beyond, a group of innovative companies transforming the world of adventure through enriching experiences and breakthroughs.

For a full Job Description and Personal Specification please email [e-mail].

For any enquiries specific to this role please email [e-mail].

We hire the best talent and value a diverse, inclusive team; so, we are dedicated to ensuring our application process is accessible to everyone and are happy to provide helpful adjustments to make it easier to complete. However, our top priority is the safety of the guests on our centres. Therefore, all centre based employees and some specific Head Office employees must undergo an Enhanced criminal record check (known as DBS or PVG), which we pay for. You will need to provide a 5-year address history and ID (such as passport/birth certificate). Convictions related to violence, drugs, or safeguarding may affect your application. Not all convictions will disqualify you, as we assess each case individually.

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