Restoration Project Manager

ServiceMaster Clean of Fraser Valley; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a proactive Restoration Project Manager to lead restoration projects and teams to operational excellence. In this dynamic role, you will ensure accurate scopes of work, negotiate with clients, and manage production expenses while providing exceptional customer service. The company values self-motivated individuals who can make a positive difference in people's lives through their work. Join a team dedicated to helping customers in their greatest moments of need and enjoy a rewarding career with ample opportunities for growth and development.

Benefits

First-class compensation

Qualifications

• 1+ year of management experience and 3+ years in the restoration industry.
• Ability to lift 50-100 pounds and work in various environments.

Responsibilities

• Oversee restoration projects and manage crews for operational excellence.
• Negotiate with clients and ensure project documentation accuracy.

Skills

Management Skills

Customer Service

Negotiation Skills

Team Leadership

Education

High School Diploma/GED

Associate Degree

Bachelor’s Degree

Tools

Industry Specific Estimating Software

Job description

Servpro of Central Seattle is hiring a Restoration Project Manager!

Servpro offers:

• First-class compensation

And more!

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Key Responsibilities

1. Ensure an accurate scope of work for restoration projects and prepare statements of work utilizing industry specific estimating software.
2. Negotiate with customers and/or clients for approval of restoration activities.
3. Schedule, coordinate and oversee crews, assets, and subcontractors to provide service on active projects.
4. Review job site documentation to support the services provided and ensure proper client requirements and billing process.
5. Maintain all communications with customers, teammates, vendors, and insurance representatives.
6. Manage production expenses including labor, equipment, vehicles, and other assets.
7. Manage the customer and client experience and overall satisfaction.
8. Provide priority response to potential customers, as needed.
9. Actively engage in recruiting, hiring, and training restoration teammates.

Position Requirements

1. High school diploma/GED; Associate degree or Bachelor’s degree preferred.
2. At least 1 year of management and/or supervisory experience.
3. At least 3 years of industry experience.
4. Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance.
5. Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics).
6. Ability to repetitively push/pull/lift/carry objects.
7. Ability to work with/around cleaning agents.

Compensation: $28.00 - $35.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

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