Restaurant Waiter

Searcys; City of Westminster; On-site; GBP 10,000 - 40,000; Part time

Job summary

A renowned catering company in London is seeking a Waiter/Waitress to deliver exceptional customer service at 116 Pall Mall. Key responsibilities include taking orders, serving food and beverages, and ensuring a high-quality dining experience. The position includes leading industry benefits such as a 50% discount across venues, pension scheme enrollment, and up to 33 days of annual leave. The ideal candidate must have strong communication skills, a proactive approach, and a passion for food and beverage.

Benefits

50% discount across Searcys venues

Pension scheme enrollment

Up to 33 days annual leave

Everyday discounts

Employee assistance programme

Enrollment into Searcys Champagne School

Meals provided on shift

Tronc and overtime paid

Qualifications

• Must have a passion for food and beverage.
• Ability to work autonomously and as part of a team.
• Strong interpersonal skills and hands-on approach.

Responsibilities

• Provide exceptional service to guests.
• Participate in food and beverage service delivery.
• Setup restaurant and events.
• Nurture and develop new commis waiters.
• Adhere to company policies and training.
• Manage guest requests courteously.

Skills

Exceptional service skills

Excellent communication skills

Proactive approach

Time management

Organizational skills

Job description

Searcys are looking for Waiter / Waitress to join our Team at 116 Pall Mall.

A Waiter is responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring guests have an enjoyable dining experience in events. They act as the main point of contact between the customer and the establishment, contributing to a welcoming atmosphere and maintaining high service standards.

116 Pall Mall is a stunning Georgian venue dating back to 1820 in the heart of London. Originally designed by John Nash, the architect behind Marble Arch and Brighton Pavilion. This venue benefits from traditional meeting rooms to glamourous chandelier filled ballrooms.

As a Waiter you will receive the following industry leading benefits :

• 50% discount across Searcys venues
• Enrolment into the Searcys pension scheme
• Up to 33 days annual leave (dependant on job role)
• Access to everyday discounts and communication portal
• Employee assistance programme
• Enrolment into Searcys Champagne School
• Meals provided on shift when working within one of our venue
• Tronc and overtime paid

Contract : 0 Hour contract

Salary : £13.85 per hour + service charge after probation

Key Responsibilities :

• Provide exceptional service to our guests
• To successfully participate in the delivery of all food and beverage services
• Take part in the setup of restaurant and events
• Nurture and develop new commis waiters
• Adhere to all company policies and departmental procedures / trainings
• Liaise with key people in all necessary areas of the business to ensure the provision of food and service is consistent and in line with menu / standards set by the managers
• Deal effectively and courteously with guestrequests, and to refer them to the line manager, if necessary
• Excellent communication skills
• Hands on and proactive approach
• Able to work autonomously and as part of ateam
• Passion for food and beverage
• Excellent time management
• Strong organisational skills

We are the oldest caterer in the UK, having been founded in 1847, working with us will give you an opportunity to be part of some of London’s most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry.

A career at Searcys means you are part of something special, we are an employer with a rich history, and an established reputation which will provide you with an enormous sense of pride and belonging.