Restaurant Team Leader

Shepherd Neame; Carshalton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A historic brewing company in Carshalton is seeking a Restaurant Team Leader who is energetic and enthusiastic. This role supports the management team, oversees duty shifts, and focuses on team development and customer service. Ideal candidates can come from various backgrounds, as training is provided. Perks include competitive pay, tips, and various discounts. Join a proud and passionate team keen on diversity and inclusion.

Benefits

Competitive hourly pay rate

Share of tips

Early wage withdrawal scheme

25% discount on food and drink

Discount on hotel bookings

Access to mental health platform

Company pension plan

Flexible working hours

Qualifications

• Experience in leading a team in a fast-paced environment.
• Energy and enthusiasm to drive team performance.

Responsibilities

• Supports management team and undertakes duty manager shifts.
• Leads and develops team to ensure excellent customer service.

Job description

Overview

Shepherd Neame is on the lookout for a Restaurant Team Leader with bundles of energy and enthusiasm to join us. If you have experience of leading a team in a fast paced, customer focused environment and you are looking to carve out your career in the hospitality industry, this may be the job for you.

As an ambassador for our brand, this role supports the management team, undertakes duty manager shifts and responsibilities, and leads and develops our team to deliver an excellent level of service to our customers at every opportunity.

If you don’t have hospitality experience, don’t worry. If you possess some of the qualities outlined below, we can train you and teach you everything else you will need to know.

What’s In It For You

• Competitive hourly pay rate
• A share of tips in addition to your hourly pay
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight Managed House Hotel bookings
• Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
• Sheps Hut discounts and special offers hub on 100's of high street shops and services
• Access to a Workplace Mental Health Platform
• Company pension plan
• The opportunity to develop & move within our pubs, the Brewery & Support Office
• Flexible working hours

Shepherd Neame may be Britain’s oldest brewer, but our approach is anything but old-fashioned. We are an authentic, independent business, yet flexible and agile, and that has enabled us to survive and thrive based on the following Sheps Skills:

• Working Together
• Pride and Passion
• Authenticity
• Sheps Spirit

Who Are We?

Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.

Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited to this role we would welcome your application regardless of age, disability status, ethnicity, gender, religion or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.