Restaurant Supervisor - Hotel

Hamilton Mayday; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A well-established hotel in Exeter is looking for a Restaurant Supervisor to support its Food & Beverage team in a part-time capacity. Candidates will lead the front-of-house team, focusing on guest service during breakfast, lunch, or dinner shifts. Key activities include team management, compliance with standards, and responding to guest needs. Previous supervisory experience in hospitality is essential, offering a flexible working pattern of 3 days a week with additional shifts possible during peak times.

Qualifications

• Strong leadership and communication skills are essential.
• Excellent customer service and problem-solving abilities required.
• Organised, proactive, and calm under pressure preferred.
• Supervisory experience in hospitality is necessary.

Responsibilities

• Lead, motivate, and support the F&B team during service.
• Oversee guest experience and resolve any issues.
• Manage setup, close-down, stock levels, and hygiene standards.
• Ensure compliance with policies and health & safety standards.
• Communicate effectively with management and kitchen teams.

Skills

Leadership skills

Customer service

Problem-solving

Communication skills

Organisational skills

Job description

Our client, a well-established hotel in Exeter, is seeking a Restaurant Supervisor to join their Food & Beverage team on a part-time, temporary basis. This role offers excellent flexibility, with the core requirement being coverage during peak service times. You will work 3 days per week, with the potential for extra shifts and hours as business levels increase.

Role Overview

As Restaurant Supervisor, you will support the smooth running of the restaurant, ensuring guests receive outstanding service across breakfast, lunch, or dinner shifts. You will lead the front-of-house team, maintain high standards, and act as the key point of contact between the restaurant and kitchen teams.

Key Responsibilities

• Lead, motivate, and support the F&B team throughout daily service
• Oversee guest experience, resolving issues and ensuring service excellence
• Manage daily setup, close-down, stock levels, and hygiene standards
• Ensure compliance with hotel policies, brand standards, and health & safety
• Communicate effectively with management and kitchen teams

What We're Looking For

• Strong leadership and communication skills
• Excellent customer service and problem‑solving abilities
• Organised, proactive, and calm under pressure
• A team player with previous supervisory experience in hospitality

Working Pattern

• 3 days per week, with flexible scheduling
• Additional hours/shifts available during busy periods
• Flexibility on days and hours as long as peak service times are covered
• May include early mornings, late evenings, or weekends