Restaurant Supervisor

Audley Villages; Maidstone; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury retirement community in Maidstone is looking for a Restaurant Supervisor to lead the team in delivering high-quality service. The ideal candidate will have experience in a 4* or higher hospitality setting, excellent communication skills, and a hands-on approach to various tasks. In return, receive a competitive salary, work-life balance, and a range of benefits including a company pension scheme and discounts at restaurants nationwide.

Benefits

Work life balance

Competitive salary

Company pension scheme with 5% contribution

28 days holiday including bank holidays

50% discount on food and drinks

Guest suites at staff rates

Learning and development opportunities

Employee discount portal

Healthcare Cash Plan Scheme

Refer a friend bonus scheme

Free uniform

Qualifications

• Experience in a 4* or higher hospitality environment.
• Knowledge of cash handling procedures and stock control.
• Ability to carry out a variety of tasks as needed.

Responsibilities

• Supervise the team to ensure high quality service.
• Ensure compliance with safety and health regulations.
• Maintain high standards of comfort and cleanliness.
• Handle complaints in an empathetic manner.

Skills

Food and beverage management experience

Excellent communication skills

Self-motivated and driven by standards

Excellent organization skills

Hands on and flexible approach

Job description

Overview

The Restaurant is set within our Audley Retirement village, the village has its own health club, library, fine dining restaurant, bar and luxury suites. Audley villages comprises owners who permanently reside on site within their own private homes but also host external customers. From the simple to the finest cuisine, beautiful settings in heritage buildings and, of course, the very best people. As a growing luxury brand, we’re serious about investing in our people’s training and development, making this a great place to build on your skills, take on a varied range of roles and develop your career in hospitality in double quick time.

As our Restaurant Supervisor you will be an integral part in the smooth running of Audley villages and you’ll supervise the team to ensure that Audley Owners and External Customers have the highest quality of service and experience.

You will ensure the team adhere to legislative requirements such as COSHH, Fire safety, Health & Safety and Safeguarding of our owners. You will maintain high standards of comfort, cleanliness and hygiene throughout the bistro, restaurant and customer areas. You will set and maintain the highest standards of dress appearance and be equipped to deal with sudden employee shortages being able to deputise in any job capacity. Deal with complaints in a warm and empathetic way, as necessary.

Responsibilities

• Supervise the team to ensure high quality service for Audley Owners and External Customers.
• Ensure compliance with COSHH, Fire safety, Health & Safety and Safeguarding requirements.
• Maintain high standards of comfort, cleanliness and hygiene across the bistro, restaurant and customer areas.
• Set and maintain high standards of dress appearance and be prepared to deputise in any role as needed.
• Handle complaints in a warm and empathetic manner.

The Ideal Candidate

• Food and beverage management experience in a 4* or higher hospitality environment.
• Knowledge of cash handling procedures, stock, wastage and par level control, rotas and unexpected situations.
• Excellent communication skills, both written and verbal.
• Self-motivated and driven by standards and sales opportunities.
• Excellent organisation skills with the ability to prioritise and produce creative solutions.
• Hands on and flexible approach in order to be able to carry out a variety of tasks to the need of the village.

In Return You Will Receive

• Work life balance
• Competitive salary
• Company pension scheme, with a 5% company contribution
• 28 days holiday (inclusive bank holidays)
• 50% discount on food and drinks at all of our restaurants nationwide
• Guest suites at staff rates at all of our luxury villages nationwide
• Excellent learning and development opportunities
• Free membership to our employee discount portal with access to discounts at all major retailers.
• Free membership to our Healthcare Cash Plan Scheme
• Refer a friend bonus scheme
• Free uniform and a lot more…

Audley Group is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also ‘DE&I policy/statement’