Restaurant Receptionist

eTeach UK Limited; City Of London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading Further Education provider in London is seeking a skilled Restaurant Receptionist to manage reservations and provide excellent service at The Vincent Rooms. This role demands strong organizational and communication skills, as you'll be the first point of contact for guests. Joining a supportive team, you will contribute positively to the college community, helping create an inclusive environment. The position comes with an attractive benefits package, including pension scheme membership and professional development days.

Benefits

Membership of the Local Government Pension Scheme

Access to TELLUS discount platform

Participation in the Cycle to Work scheme

Interest-free season ticket loans

Annual eye tests and contributions towards spectacles

Flu vaccinations

Medicash health plans

Generous annual leave entitlement

CPD days for professional development

Qualifications

• Experience in a similar administrative role is desirable.
• Ability to manage multiple tasks with accuracy and efficiency.
• Willingness to learn and adapt.

Responsibilities

• Be the first point of contact for guests in person and over the phone.
• Manage reservations for The Vincent Rooms and provide guidance on dining.
• Support wider hospitality initiatives.

Skills

Strong organisational skills

Clear and professional communication skills

Confidence with systems and processes

Proactive attitude

Tools

Word

Excel

Job description

Make a Meaningful Impact Behind the Scenes at Capital City College

Are you ready to make an impact at one of London's leading Further Education providers? Capital City College is looking for a skilled Restaurant Receptionist to support and drive key operational functions, helping shape the future of education in the heart of London.

About the Role

This role is offered on a full-time, permanent basis.

In this front-facing role, you'll be the first point of contact for many of our guests, offering a genuine and warm welcome both in person and over the phone. You'll manage reservations for The Vincent Rooms and provide guidance on our seasonal menus and special dining experiences. You'll also be confident in sharing information about our other food and beverage services and supporting wider hospitality initiatives.

About the Team

You will join a friendly, professional team committed to delivering high-quality support across the college. Working together, you'll help create a positive and inclusive environment where everyone feels valued.

You will be joining a dynamic and supportive team of colleagues who are committed to excellence. The team has a strong collaborative culture, sharing best practice and innovative approaches.

About You

We're looking for a reliable and motivated individual who takes pride in delivering excellent service. You should bring:

• Strong organisational skills and the ability to manage multiple tasks with accuracy and efficiency
• Clear and professional communication skills
• Confidence working with systems and processes, including experience in word/excel and online operating system
• A proactive attitude and a willingness to learn and adapt
• Experience in a similar administrative role is desirable

Most importantly, you'll be ready to make a positive contribution to our college community.

About Us

Capital City College (CCC), one of the UK's largest FE colleges in the UK. This influential group supports over 35,000 students based across 12 London campuses annually to develop the skills and knowledge to advance their career prospects or progress into higher education. This is done by an unrelenting commitment to curriculum innovation and an obsession with the quality of the student experience, which is underpinned by a resilient and prudent approach to financial management. Capital City College are widely recognised for their commitment to diversity, inclusivity, and educational excellence, positively impacting the lives of students across the capital and beyond.

Why Join Capital City College

This is an exciting opportunity to become part of a passionate, purpose-driven team that puts learners first. At CCC, we value the dedication of our staff and offer a comprehensive benefits package including:

• Membership of the Local Government Pension Scheme
• Access to TELLUS - our discount and wellbeing platform
• Participation in the Cycle to Work scheme
• Interest-free season ticket loans for public transport
• Annual eye tests and contributions towards spectacles
• Flu vaccinations and access to occupational health services
• Medicash health plans - including cashback on everyday medical expenses and wellbeing tools for you and your family
• Generous annual leave entitlement, including one Relaxation Day per year
• Five Continuous Professional Development (CPD) days which can be used for your professional development

Our Commitment to Equality and Safeguarding

We are proud to be a diverse and inclusive organisation. We welcome applications from individuals of all backgrounds and are committed to creating a safe and respectful working environment for everyone.

CCC is committed to the safeguarding of young people and vulnerable adults. All roles require the successful candidate to undergo a DBS check — with some positions requiring an Enhanced Disclosure.