Restaurant Reception Manager

Hesketh James Recruitment; England; On-site; GBP 50,000; Full time

Job summary

A leading hospitality operator in London seeks an experienced Reception Manager to enhance the dining experience in a high-end restaurant. The ideal candidate will possess strong leadership skills and a detailed understanding of booking systems, while inspiring their team to deliver impeccable service. The role offers a competitive salary of £50,000 per annum, alongside a generous benefits package including health care and employee wellness programs.

Benefits

Health care plan

50% off dining

Long service awards

Wagestream

Development academies

Cycle to work scheme

Employee Assistance Programme

Wellness programme

Meals on duty

Annual celebration

Qualifications

• Experience managing high volume operations and busy service periods.
• Capability to inspire team and deliver impeccable service.
• In-depth knowledge of booking systems and customer needs.

Responsibilities

• Inspire team to deliver the company's vision.
• Provide guests with up to date and accurate restaurant information.
• Adapt style to different situations and customer requirements.

Skills

High volume operations management

Customer service excellence

Booking systems knowledge (Seven rooms, Opentable)

Proactive team leadership

Job description

Reception Manager - High-End Hospitality Operator

Location: London

Salary : £50,000 per annum + amazing benefits package

Our client, a highly regarded and successful hospitality operator with a portfolio of unusual, breath-taking restaurant concepts, serving amazing food in prime locations, are looking for a highly experienced, commercially driven, well-networked and proactive Reception Manager for their operation based in central London.

The group is expanding with plans to open further restaurants and brands across the UK and overseas.

Still relatively young yet highly successful with a fantastic reputation as an employer, they pride themselves for being ahead of their competitors and providing their guests with a unique dining experience.

The role :

• Inspire your team to deliver the companies vision, to bring a unique and immersive dining experience to their guests
• Show your experience and capability for managing high volume operations and busy service periods
• Demonstrate an in-depth knowledge of booking systems such as Seven rooms and Opentable and understanding customers specific needs to deliver a unique experience
• Provide guests with up to date and accurate information on the restaurant with a good knowledge of all food and drink offerings
• Adapt your style to different situations and different customer requirements
• Inspire the team to deliver impeccable service with unwavering attention to detail to our guests throughout their time in the restaurant
• Willingness to share their knowledge with junior members of the team so they are continually learning and developing

The package :

• £50,000 per annum package
• Health care plan
• 50% off dining
• Long service awards
• Wagestream
• Development academies
• Cycle to work scheme
• EAP scheme
• Wellness programme
• Meals on duty
• Annual celebration

This is a fantastic opportunity for the right candidate. If you feel you have what it takes and want to be involved, then please click apply.

Hesketh James is committed to diversity and inclusion. We welcome all applicants regardless of identity, personal characteristics, or background.