Restaurant Manager - Staffordshire

Hoar Cross Hall; Burntwood; On-site; GBP 30,000 - 40,000; Full time

Job summary

A luxury hotel is seeking an experienced Restaurant Manager to lead the operations of their Ballroom Restaurant. The ideal candidate will manage a dynamic team, ensure exceptional guest experiences, and uphold the brand's luxury service standards. The role involves overseeing daily operations, staff training, and maintaining high service quality. Applicants should possess strong leadership skills and a passion for hospitality. A competitive pay and numerous benefits are offered, including complimentary leisure membership and discounts.

Benefits

Competitive Rate of Pay

Complimentary leisure and spa membership

Free Parking

30% discount on all overnight stays and spa days

30% discount on food and drink

Refer a friend scheme

Excellent Induction and training programme

Fun and supportive work environment

Qualifications

• Experience in a similar role within a luxury hotel or high-volume fine dining environment is essential.
• Strong leadership and management skills are a must.
• Must demonstrate a genuine passion for hospitality and excellent service.

Responsibilities

• Lead and motivate the front-of-house team.
• Oversee restaurant operations and staff training.
• Ensure high standards of service in line with the hotel's luxury brand.
• Manage staff rotas, payroll submissions, and budgeting.
• Handle guest feedback professionally.
• Ensure compliance with health and safety regulations.

Skills

Guest service excellence

Leadership

Team development

Communication

Problem-solving

Flexibility to work varied shifts

Job description

Restaurant Manager - Staffordshire

Restaurant Manager - Ballroom

Location: Hoar Cross Hall, Staffordshire

Contract Type: Full-Time (Permanent)

Reports To: Food & Beverage Manager

Do you want to lead an award-winning team and inspire the next generation of hospitality superstars? If so, we have the job for you...

Our purpose is to hire people with passion and positivity. We train you for skill, nurture you to grow and achieve your goals....

Hoar Cross Hall is part of the Barons Eden collection, a prestigious group renowned for delivering exceptional guest experiences in luxury spa and hospitality settings. As one of the UK's leading spa hotels, Hoar Cross Hall combines timeless elegance with outstanding service, offering guests an unforgettable dining and wellness experience.

As part of our Food and Beverage management team, you will have a natural way with people, an eye for detail and the drive to maintain and improve standards. It is essential that you have experience in a similar business and a personality that shines!

About the Role

We are seeking an experienced and passionate Ballroom Restaurant Manager to lead the operations of our elegant Ballroom Restaurant. The ideal candidate will be dedicated to delivering an exceptional dining experience, managing a dynamic team, and upholding the high standards of service that our guests expect.

You will play a key role in overseeing daily operations, staff training and development, service excellence, and ensuring the smooth running of our busy restaurant service.

Key Responsibilities

• Leading, training and motivating the front‑of‑house team to deliver exceptional guest service.
• Overseeing all aspects of restaurant operations, including staffing, service delivery, and team development.
• Maintaining and enhancing service standards in line with Hoar Cross Hall's luxury brand.
• Collaborating closely with the kitchen and events teams to ensure seamless coordination and outstanding guest experiences.
• Managing staff rotas, payroll submissions, and effective labour planning.
• Supporting the Food & Beverage Manager with budgeting, stock control, and performance reporting.
• Professionally handling guest feedback and proactively resolving any service issues.
• Ensuring full compliance with health, safety, and hygiene regulations.
• Demonstrating strong leadership and people‑management skills with a hands‑on approach.
• Communicating effectively and maintaining excellent organisational and problem‑solving abilities.
• Bringing previous experience in a similar role within a luxury hotel or high‑volume fine dining environment.
• Showing a genuine passion for hospitality and consistently delivering five‑star guest experiences.
• Displaying flexibility to work varied shifts, including evenings, weekends and bank holidays.

Additional Information

• Contract Hours: 45 hours per week
• Working 5 out of 7 days

Join us and we can offer you benefits such as...

• Competitive Rate of Pay
• Complimentary leisure and spa membership
• Free Parking
• 30% discount on all overnight stays and spa days
• 30% discount on food and drink
• Refer a friend scheme
• Excellent Induction and training programme
• A fun, supportive and inclusive work environment with loads of development opportunities

People say you can't choose your family, well we choose you to be part of ours.