Restaurant Manager

Aimbridge; Newcastle upon Tyne; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading hospitality company in Newcastle upon Tyne is seeking an experienced Resturant Manager to oversee food and beverage operations. You will manage staff, develop menus, and ensure high customer service standards. The ideal candidate has a strong food service background and exceptional leadership skills. A competitive salary and industry-leading benefits are included.

Benefits

Industry leading training opportunities

Hotel discounts

Flexible working opportunities

Free staff parking

Qualifications

• Proven experience as a restaurant manager or similar role in a hotel or restaurant setting.
• Ability to maintain a clean and organised dining area.
• Strong leadership, communication, and organisational skills.

Responsibilities

• Oversee all aspects of the food and beverage operations.
• Manage staff, develop menus, and maintain inventory.
• Ensure compliance with health and safety regulations.

Skills

Strong knowledge of food service

Good communication skills

Attention to detail

Ability to work in a fast-paced environment

Job description

Overview

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.

What is in it for you?

As part of the Aimbridge team, you will have access to industry leading benefits that include

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
• Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
• 24/7 access to our employee assistance programme
• Uncapped incentives to reward you for your contributions
• Flexible working opportunities
• Staff meals on duty
• Free staff parking
• Uniform

A day in the life of…

As the hotel's Resturant Manager, you’ll be responsible for overseeing all aspects of the food and beverage operations. This includes recruiting. managing staff, ensuring high levels of customer service, developing menus, maintaining inventory and budgets, and enforcing health and safety regulations. The manager must also monitor industry trends, analyse sales and financial reports, and work with marketing and sales teams to promote the hotel's food and beverage offerings. The role requires exceptional leadership, communication, and organisational skills, as well as a deep knowledge of food and beverage industry standards and best practices.

You'll always work with Aimbridge’s four pillars of Food and Beverage in mind: People, Product, Guest, Performance.

What do we need from you?

• Proven experience as a restaurant manager or similar role in a hotel or restaurant setting with a strong knowledge of food service and delivery and a willingness to continually develop your skills
• Ability to work in a fast-paced environment and follow instructions from senior management.
• Good communication skills, willingness to work as part of a team, and ability to work flexible hours, including evenings and weekends.
• You’ll have strong communication skills and the ability to engage with guests in a friendly and professional manner
• Attention to detail and ability to maintain a clean and organised dining area
• Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards.

The restaurant manager is responsible for the overall smooth operation of a restaurant, overseeing staff, maintaining quality standards, and ensuring financial success. Key responsibilities include managing staff through scheduling, training, and motivation, overseeing operations such as inventory, budgets, and cleanliness, ensuring compliance with health and safety regulations, handling customer service and complaints, and developing menus.

Staff Management

• Recruitment and Training: Hiring new staff, onboarding them, and providing ongoing training to ensure a skilled and motivated team.
• Scheduling: Creating and managing staff rotas to ensure adequate coverage for all shifts.
• Motivation and Leadership: Inspiring and motivating staff to deliver excellent customer service and meet sales targets, often by leading by example.

Operations Management

• Inventory and Stock Control: Monitoring stock levels, ordering supplies, managing relationships with food and drink suppliers, and reducing waste.
• Budgeting and Finances: Managing budgets, controlling costs, and working to achieve revenue and profit targets.
• Maintenance and Cleanliness: Overseeing the cleanliness and general maintenance of the restaurant and ensuring equipment is in good working order.

Customer and Service

• Customer Experience: Ensuring high standards of customer service are maintained, and that guests have a positive experience.
• Handling Complaints: Effectively managing and resolving customer complaints and queries to maintain guest satisfaction.
• Menu Planning: Working with the kitchen team to plan and develop menus and specials.

Compliance and Safety

• Health and Safety: Ensuring the restaurant complies with all health, hygiene, and safety regulations to maintain a safe environment for staff and customers.
• Licensing and Regulations: Ensuring the restaurant adheres to all licensing laws and other legal requirements.

Reporting and Strategy

• Performance Analysis: Preparing reports on sales, food costs, staff performance, and other key metrics to track business performance.
• Marketing: Implementing marketing activities, such as promotions, in line with company policy to drive sales and attract customers.

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’

So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.