Restaurant Manager

Château de Mercuès; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury hotel in England seeks a Restaurant Manager to lead exceptional customer service and enhance team development. Responsibilities include overseeing daily operations, supporting training, and improving profitability. Ideal candidates will have experience in the luxury sector and skills in managing large teams. The role offers an excellent salary, accommodation options, free meals, and staff discounts.

Benefits

Excellent salary plus service charge

Accommodation available if required

Free meals for our team

Friends and Family rate at Iconic Luxury Hotels

25% discount on all Food & Beverage

Discount on Spa treatment and products

Qualifications

• Essential experience managing in the luxury sector.
• Desirable experience in a high volume restaurant.
• Keen eye for detail and flexible attitude.

Responsibilities

• Oversee daily operations ensuring exceptional service standards.
• Maintain presence during peak service times to uphold performance.
• Support and train Assistant Managers to sustain high standards.
• Manage restaurant administration and reporting.

Skills

Proven experience in managing a restaurant in the luxury sector

Confidence managing a large team in a fast paced environment

Experience in delivering training

Pro-active and passionate for your work

Enthusiastic about hospitality and 5-star service

Job description

Job Description

Job Description

Aim of the Restaurant Manager role

In this Head of Department role, it will be to lead the delivery of exceptional customer service and motivating team members to reach their growth potential through continuous learning and development. You will be responsible for increasing profitability by reducing costs and wastage, whilst increasing spends and business, as well as improving productivity

Key responsibilities of the Restaurant Manager

Oversee daily operations of The Dining Room, Stillroom, and Room Service, ensuring exceptional service standards.

Maintain a strong presence during peak service times, leading by example to uphold 5-star performance.

Support and train Assistant Managers to sustain high standards and operational excellence.

Delegate tasks effectively, ensuring accountability and follow-up.

Manage all restaurant administration and reporting for the Food & Beverage Operations Director.

Prepare and deliver team trainings, briefings, and monthly meetings to ensure clear communication and consistency.

Support disciplinary processes with professionalism and discretion.

Maintain thorough knowledge of all hotel services to meet and exceed guest expectations.

Keep the team informed of goals, budgets, and performance standards.

Collaborate with senior management to address guest feedback, improve service, and maintain integrity in all communications.

Liaise with Reception and Reservations to manage bookings and special requests.

Work with the Food & Beverage Operations Director to identify opportunities, resolve challenges, and drive sales growth.

Foster a united, respectful, and collaborative management culture through communication, teamwork, and leadership.

Qualifications

Restaurant Manager – About you

• Proven experience in managing a restaurant in the luxury sector is essential
• Previous management experience in a high volume restaurant is desirable
• Confidence managing a large team in a fast paced environment
• Experience in delivering training, writing rotas and team management
• Pro-active and passionate for your work and communication with colleagues
• Enthusiastic about hospitality and 5 star service
• Keen eye for detail and flexible attitude

Additional Information

What's in it for you?

• Excellent salary plus service charge
• Accommodation available if required
• Free meals for our team
• Friends and Family rate at Iconic Luxury Hotels
• 25% discount on all Food & Beverage
• Discount on Spa treatment and products
• …and much more.