Restaurant Host

Knekt Hiring Hub; Birmingham; On-site; GBP 35,000; Full time

Job summary

A high-profile restaurant group is seeking a Restaurant Reception Host for their new opening in Birmingham. This role will involve being the first point of contact for guests, managing the front desk and reservations, and ensuring smooth communication and service flow. Ideal candidates will have previous experience in hospitality, strong multitasking abilities, and a friendly demeanor. The position offers a £35,000 salary along with opportunities for career advancement and additional perks like staff meals and training.

Benefits

Staff meals

Training

Group-wide discounts

Qualifications

• Previous experience in restaurant reception or hospitality preferred.
• Calm and professional under pressure during busy service periods.
• Flexible to work evenings, weekends, and peak service times.

Responsibilities

• Greet and seat guests with confidence, warmth, and professionalism.
• Manage reservations, waitlists, and table flow effectively.
• Handle phone and online booking enquiries.

Skills

Friendly and guest-focused

Strong multitasking skills

Effective communication

Tools

Reservation systems

Basic POS software

Job description

Restaurant Reception Host – New Opening

Salary: £35,000 per annum
Location: Birmingham
Hours: Full-time | Approx. 48 hours per week

We are recruiting a Restaurant Reception Host to be the first point of contact at a high-profile restaurant opening in Birmingham, operated by a group behind Michelin- and AA-accredited venues.

This role is central to the guest experience — setting the tone from the moment guests arrive and ensuring smooth communication between reservations, front of house, and the kitchen across breakfast, lunch, and dinner service.

The Role

As Restaurant Reception Host, you will oversee the front desk and reservations flow, delivering a warm, polished welcome and ensuring service runs smoothly throughout the day.

Key responsibilities include:

• Greeting and seating guests with confidence, warmth, and professionalism
• Managing reservations, waitlists, and table flow
• Handling phone, online, and in-person booking enquiries
• Managing guest communications, including follow-ups and confirmations
• Coordinating closely with front-of-house and kitchen teams to manage covers
• Handling guest feedback and basic service recovery when required
• Maintaining high standards of organisation and presentation at the host desk

About You

• Friendly, articulate, and naturally guest-focused
• Previous experience in restaurant reception, reservations, or hospitality customer service preferred
• Highly organised with strong multitasking and communication skills
• Calm and professional under pressure during busy service periods
• Comfortable using reservation systems, telephones, and basic POS software
• Flexible to work evenings, weekends, and peak service times
• Right to work in the UK

What’s on Offer

• £35,000 base salary
• Key front-facing role in a high-profile, quality-led opening
• Career progression opportunities within a respected restaurant group
• Staff meals, training, and group-wide discounts
• Supportive, professional team environment