Restaurant GM: Lead Team, Drive Performance & Guest Experience

KFC Newcastle - Newgate Street; Newcastle upon Tyne; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading fast-food restaurant in Newcastle upon Tyne is seeking a Restaurant General Manager who can lead operations and drive performance. The role involves managing a team, ensuring operational efficiency, and delivering unforgettable guest experiences. Ideal candidates should have experience in team leadership and a strong focus on creating a positive workplace culture. This position offers a quarterly bonus and various employee benefits, including discounts and support for personal wellbeing.

Benefits

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips every shift

25% staff discount

Gym discounts

Wellbeing support

Qualifications

• Proven track record in managing teams and driving performance.
• Ability to build strong teams and handle tough conversations.
• Experience in ensuring operational efficiency and compliance.

Responsibilities

• Take full ownership of the restaurant and drive performance.
• Train, coach, and motivate your team to exceed standards.
• Oversee admin tasks like rosters and stock management.
• Create memorable guest experiences.
• Ensure a clean and efficient operation.

Skills

Team leadership

People management

Operations efficiency

Job description

A leading fast-food restaurant in Newcastle upon Tyne is seeking a Restaurant General Manager who can lead operations and drive performance. The role involves managing a team, ensuring operational efficiency, and delivering unforgettable guest experiences. Ideal candidates should have experience in team leadership and a strong focus on creating a positive workplace culture. This position offers a quarterly bonus and various employee benefits, including discounts and support for personal wellbeing.