Restaurant General Manager

Kentucky Fried Chicken (KFC); Shrewsbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading fast-food chain in Shrewsbury seeks a Restaurant Manager to drive performance and lead a team dedicated to delivering exceptional service. The role requires proven leadership skills and the ability to manage restaurant operations effectively. Employees enjoy benefits such as bonuses, extra holidays, and staff discounts, all in a supportive work environment that values equality and inclusion.

Benefits

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips every shift

25% staff discount

Gym discounts

Qualifications

• Proven experience in team leadership roles.
• Ability to motivate and develop a diverse team.
• Experience in managing restaurant operations efficiently.

Responsibilities

• Drive restaurant performance and achieve KPIs.
• Train and motivate the team to exceed standards.
• Manage administrative tasks to ensure smooth operations.
• Create an unforgettable guest experience.

Skills

Team management

Performance driving

Operational efficiency

Job description

Overview

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn\'t just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.

Responsibilities

• Lead like you mean it. Take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
• Build a team worth following. Train, coach, and motivate your people so they don\'t just meet the standard — they raise it.
• Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
• Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smoothly behind the scenes.
• Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit differently.

What we\'d love from you

• You lead from the front. You\'ve managed teams before and know how to bring the best out of people.
• You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
• You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it\'s chaos.

What\'s in it for you

• Pay rate
• Quarterly bonus that rewards the hustle
• Extra holiday — more time to recharge
• Life assurance — we\'ve got you covered
• Free chicken & chips every shift
• 25% staff discount
• Gym discounts to keep you moving
• 200+ high-street perks & cashback
• Wellbeing support that actually helps

Equal opportunity and inclusion

We are a KFC for everyone: Whoever you are and wherever you\'re from, KFC is a place where you can bring the real you to work. We\'re here to support you in being yourself, whether you work with us, or are trying to be. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don\'t just welcome, we encourage applications from underrepresented groups in all industries. If you\'d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We\'ll be there to help you be the real you.