Restaurant & Bars Supervisor

Apex City Quay Hotel and Spa; Dundee; On-site; GBP 40,000 - 60,000; Full time

Job summary

A hospitality establishment in Scotland seeks a Restaurant and Bar Supervisor to assist in daily operations and ensure top-notch service. The role involves managing a team, delivering customer care, and overseeing restaurant functions. Ideal candidates exhibit strong attention to detail, a customer service attitude, and experience in the food and beverage industry. A structured training program will be provided to help you flourish in this dynamic environment, making it an exciting opportunity for those who want to bring their personality to work.

Benefits

29 days holiday

Training and development from day one

Employee events and celebrations

Access to gym and pools

50% discount in restaurants

Discounted room rates

Qualifications

• Experience in a food or beverage role.
• Evidence of supervisory training preferred.
• Genuine desire to provide a warmer welcome to guests.

Responsibilities

• Assist the Food and Beverage Manager in daily operations.
• Deliver high-level service during meal services.
• Manage the team for customer service standards.
• Handle stock taking and payroll administration.

Skills

Customer service attitude

Attention to detail

Ability to multi-task

Initiative

Education

Supervisory training

Job description

Why join Apex Hotels?

You will receive a warm welcome into the Apex family on joining us as a Restaurant and Bar Supervisor at Apex City Quay Hotel and Spa Dundee. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the Food and Beverage Department as we believe it is our personality, style and friendliness that makes Apex Hotels

You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes :

29 days holiday

Training and development from day one

Employee events and celebrations

Inhouse company interactive employee communication APP

Entry to our state-of-the-art gym and pools

Healthy meals to enjoy while you're working.

Access to an external Employee Assistance Programme

Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date.

200 referral bonus when your friends or family join the team.

Following your first successful 3 months, youll also receive

Access to our discounts and wellbeing platform Treat Yourself Here, unlocking savings and experiences for you and your family.

Involvement in our employee recognition schemes

Long service recognition

Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two

50% discount in our restaurants

Cycle to Work Scheme

Discounted room rates for employees, friends, and family

Spa treatments and product discounts

Life Assurance cover

Starting your Journey :

As Restaurant and Bars Supervisor you will assist the Food and Beverage Manager in the day-to-day operation of the restaurant and bar and be responsible for delivering a high level of service to all our guests. This incorporates the smooth running of breakfast, lunch and dinner service, as well as room service. Working in the restaurant and bar areas you will help maximise revenue through first class service and establishing rapport with the guests.

You will embrace every opportunity to create extra special moments for our guests and provide a personal experience our guests will want to share.

Joining the dedicated Food and Beverage department, you will :

Manage the team to ensure customer service standards are met and customer enquiries are dealt with

Be able to work in all areas of Food and Beverage including Bar, Restaurant and Room Service

Deliver outstanding customer care

Be responsible for the opening and closing of the Restaurant and Bar

Take responsibility for stock taking

Assist with recruiting and training employees

Deliver the highest standards in service and presentation

Assist with payroll, employee scheduling and administration

As a Restaurant and Bar Supervisor, you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests before, during and after their stay. You will love chatting to our guests offering help and assistance, you will be a great at multi-tasker, you will be efficient at solving guest enquiries and you will always have a smile for our teams and guests. We want you to be yourself here, bringing your infectious personality which helps makes Apex who we are.

On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Restaurant and Bar Suprvisor . With this in mind, we are looking for a Restaurant and Bar Suprvisor who :

Can deliver excellent standards

Uses initiative

Ideally has evidence of supervisory training

Holds a genuine desire to provide a Warmer Welcome to our guests

Has a customer service attitude

Has the ability to multi-task and provides excellent attention to detail

Has previous experience in a food or beverage role

Holds a genuine desire to provide a Warmer Welcome to our guests

We encourage you to bring your true self to work we recruit for attitude and train for skill. Well provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations. So, whatever your vibe, our family can never be too big, theres a place here for you. We have one ask - that you bring your personality, ideas, and spark. Were an innovative, thriving business and we want you to be part of our exciting journey.

Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.

If you are interested, click apply. We look forward to hearing from you!