Restaurant Assistant Manager - Birmingham

One Retail; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality company is seeking an Assistant Manager for its location at Birmingham New Street Station. This role involves supporting operational excellence and team development in a vibrant restaurant environment. Candidates should have supervisory experience, strong leadership skills, and a passion for customer service. The company offers competitive pay, comprehensive benefits, and clear career pathways, fostering a supportive and dynamic team culture.

Benefits

Competitive salary

Benefits package including pension and discounts

Free meals

Career growth opportunities

Exclusive travel discounts

Wellness and fitness classes

Qualifications

• Previous supervisory or assistant management experience in hospitality or retail.
• Proficiency in English.
• Ability to thrive in a fast-paced, high-volume environment.

Responsibilities

• Assist in coaching, motivating, and developing a high-performing team.
• Support the delivery of brand standards across food quality, service, and safety.
• Champion a customer-first approach and help resolve issues quickly.

Skills

Leadership

Communication

Teamwork

Customer Service

Problem-solving

Job description

Restaurant Assistant Manager - Birmingham

Assistant Manager – Taco Bell Birmingham New Street Station

Employer: Compass Group One Retail

Location: Birmingham New Street Station

Contract Type: Full‑time

Shift Pattern: Between 9am and 1am, Monday to Sunday

Add a little spice into your career as our new Assistant Manager at Taco Bell, Birmingham New Street Station. Taco Bell is the world's leading Mexican‑inspired quick‑service restaurant brand, serving millions of fans every week across 8,200+ restaurants in over 32 countries.

Located in one of the UK's busiest travel hubs, our Birmingham New Street Station site is fast‑paced, vibrant, and full of energy – serving thousands of customers every day.

As part of Compass Group, the world's largest hospitality company, you'll benefit from outstanding support, structured development, and genuine career progression.

This is an exciting opportunity for a motivated hospitality leader ready to take the next step and make an impact in a high‑volume, dynamic environment.

The Role: As Assistant Manager, you'll support the General Manager in delivering operational excellence, developing the team, and ensuring every guest enjoys a great Taco Bell experience. You'll lead by example on shift, helping drive performance, standards, and team engagement.

Key Responsibilities

• Lead & Support: Assist in coaching, motivating, and developing a high‑performing team.
• Operational Standards: Support the delivery of brand standards across food quality, service, and safety.
• Customer Experience: Champion a customer‑first approach and help resolve issues quickly and professionally.
• Commercial Awareness: Support sales‑driving initiatives and cost control to achieve site targets.
• Shift Management: Take responsibility for running shifts, opening/closing, and ensuring smooth daily operations.
• HSE Compliance: Ensure health, safety, and hygiene standards are consistently followed to create a safe environment for team members and guests.

What We're Looking For

• A positive, energetic leader with a hands‑on approach.
• Previous supervisory or assistant management experience in hospitality, or retail.
• Strong communication and teamwork skills.
• A passion for customer service and people development.
• Ability to thrive in a fast‑paced, high‑volume environment.
• Proficiency in English and a desire to progress and grow your career.

Why Join Us?

• Competitive salary
• Benefits package including pension, discounts, and learning & development programmes.
• Clear career pathways within Compass Group
• A fun, fast‑paced, and supportive team culture in an iconic location.
• Free meals
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Unwind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues.

Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!