Restaurant Assistant

RBH; Liverpool; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality group in Liverpool seeks a Restaurant Assistant to provide warm, attentive service in their luxurious hotel setting. Candidates should possess a charming demeanor and a passion for guest satisfaction. The role offers flexible shift patterns and a variety of benefits, making it a great opportunity for those seeking a career in luxury hospitality.

Benefits

Discounted hotel room rates

Extra holiday for birthdays

Flexible working arrangements

Free meals on duty

Sales incentives

Discounted parking facilities

Qualifications

• A charming personable manner for luxury service.
• Dedication to guest satisfaction and luxury hospitality.
• Effective communication and rapport with guests.

Responsibilities

• Ensure a welcoming environment for guests.
• Deliver food orders and anticipate guest needs.
• Create outstanding dining experiences.

Skills

Personable manner

Attention to detail

Communication skills

Knowledge of food and beverage

Experience with wine pairings

Flexibility

Job description

JOIN OUR FAMILY

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

THE EXCITING OPPORTUNITY

We opened The Municipal Hotel & Spa MGallery in May 2023 and have reset the clock within this historic building, bringing it back to life. We create memorable moments for all life enjoyers to experience unique stories from the past but also to write their own astonishing tales of the future. We boast 178 stunning bedrooms set in a remarkable and inspiring landmark of the city. Time is of essence and at the heart of The Municipal’s story. Its iconic clock tower and bells giving the tempo to a timeless melody. Various restaurants, bars and a state-of-the-art spa sanctuary including a pool, will offer everyone the place to have the time of their lives, reset the clock and embark upon their own magical journey…

A DAY IN THE LIFE OF A RESTAURANT ASSISTANT AT THE MUNICIPAL HOTEL

What you\'ll be doing...

Reporting to the Food and Beverage Management team, you will be based at the hotel on an hourly basis up to 40 hours per week (variety of hours and shifts available – predominantly evenings).

You can expect your working day to include the following;

• We\'re all about the service! Take ownership for your influence in the guest journey, making an immediate heartfelt welcome and continued attentive service to ensure their memorable experience within the hotel.
• To converse with the guests from the heart, being attentive and reactive to requests, taking and delivering food orders and anticipating their needs.
• Deliver impeccable personable service, making Palm Court or the Seaforth Restaurant THE best dining experience in Liverpool!
• Be conversant with all of our tantalising cocktails, beverages and food menus
• To be a team player, building collaborative relationships with the Kitchen and Bar teams for a seamless operation
• Accept payments and balance receipts

WHAT WE NEED FROM YOU

We hire mostly on personality & potential but here are a few of our requirements...

To succeed in the role of Restaurant Assistant you will need the following qualities and skills;

• A charming personable manner, care and attention to detail knowing what it takes to deliver a luxury product and service.
• Proven dedication to the guest journey and passionate about luxury hospitality.
• A naturally effervescent and heartfelt communicator who can build excellent rapport with our guests and deliver outstanding service
• Knowledge of working within a food and beverage operation in a hotel or restaurant is highly desirable
• Knowledge of wine, spirits, cocktails and the capability to talk in depth about menu’s and dish components
• To have experience in wine pairings or recommendations based on menu choices
• Flexibility to work across varied shift patterns (we can offer Breakfast or afternoon / evening shifts)

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...

• Discounted hotel room rates for you and your friends & family across RBH and ACCOR hotels.
• An extra days\' holiday for your birthday
• Flexible working arrangements
• Pension
• Free meals on duty saving you over £1000 per year
• Hotel, F&B, Spa Treatment Discounts and Sales Incentives
• Gratuities split equally across all departments - we are one team!
• Discounted Local Parking Facilities
• A link to our extensive employee benefit portal with discounts over hundreds of retailers

To learn more about our full benefits package, click here to watch our employee benefits video.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact [e-mail].

Apply now. Let your passion shine. #MGallery #MGalleryMoments